I contacted the iPhone Doctor for an Otter box for my iPhone. I planned to attend a Saturday night concert but refused to leave without protection for Shameka ( my iPhone’s name). I spoke to Carla, who texted me several pictures of the phone cases...
Read MoreI contacted the iPhone Doctor for an Otter box for my iPhone. I planned to attend a Saturday night concert but refused to leave without protection for Shameka ( my iPhone’s name). I spoke to Carla, who texted me several pictures of the phone cases they had in stock at the store and the cases they had inside the Rancho swap meet. My first impression of Carla was that she was helpful and friendly and went above and beyond her job requirement. They didn’t have an Otter box brand iPhone case, but they had a comparable one, so I went by the store to buy something. iPhones are a piece of glass, making them too fragile to carry without a case. Even if I had to purchase a cheap case to hold me over until I received an official Otter box, I would do that.
When I arrived at the store, Carla showed me the case, and it was essentially an Otter box without the brand name, so I purchased it for around 40.00, about 25.00 less than an Otter box. I also got a privacy screen protector, which prevents other people from seeing my screen from the side. The iPhone doctor cleaned my screen and meticulously secured my phone into the phone case like he was conducting surgery. I was impressed with everything and happy with my purchase! The phone case only comes with a two-month warranty compared to the one-year Otter Box warranty. However, I can tell my phone case will last a year or more from the construction.
I returned to the iPhone Doctor because Siri would not respond to me. I thought the iPhone case blocked the microphone so that she couldn’t hear me. I had a software issue, which made sense because I couldn’t send audio notes. I recently called Apple because my do-not-disturb function would not prevent non-contacts from ringing my iPhone. The lady informed me that it would take approximately 30 minutes to diagnose, and if they couldn't fix it, I wouldn't get charged, so I waited in the lobby. The iPhone doctor fixed the issue, and Siri responded to me, and the other phone issues I had disappeared. I got charged 35.00, plus tax, the minimum repair fee.
I am shocked at the rating of this location because I received 5-star service both times I came, and the staff were all super pleasant! I noticed many reviews concerning broken iPhones, and as I stated before, it is unwise to have an iPhone without durable protection because it is a piece of slippery glass. A drop can be devastating to your precious device! Buying an iPhone case will save you plenty of heartache and prevent you from taking your device to the doctor to get fixed or, in some cases, resurrected.
I highly recommend the iPhone Doctor, and I will return if my baby, Shameka, needs anything.
![Korliss Rice [Cram MS]](https://lh3.googleusercontent.com/a/ACg8ocK2N_VzVWDOo_JJqy756CEEEi7zO7_tj6uEz6ozCWwBt51IVw=w36-h36-p-rp-mo-br100)
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