I am responding to you guys about what you commented on my mom's review, I was never informed of having a vehicle inspection performed before purchase, and I was also never given the choice to add the warranty on, your former employee William Jarvis added...
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I am responding to you guys about what you commented on my mom's review, I was never informed of having a vehicle inspection performed before purchase, and I was also never given the choice to add the warranty on, your former employee William Jarvis added it on without asking me, and thank God he did, it just had a complete timing job done which was $3,700. I do understand that it is an older vehicle but at 118,000 miles it should not need the major work that it had done on it. And how come Delton Crouthers was a contractor? Because he greeted me on the phone as the service center manager and had it on his name tag. This was the first vehicle I purchased on my own and I'm disappointed how it has gone, it's been in the shop for at least 4 of the payments I have made in the course of not even a year. I urge people not to buy from here, they are very shady. They also said my truck needed a new valve body and an actual transmission shop said the valve body is working properly. They also didn't disclose to me the amount of rust on it, the cab corners were taped off because there are no cab corners! They are rusted out! Just like how the rockers have covers because they are also rusted out. Much rather have my old truck with the issues this one has been having. Will never be back to buy another vehicle! EVER!