I had my iPad screen repaired here a few months ago, and while the repair itself was decent, I encountered several issues. The iPad came back with scratches and chips in areas where tools were used to remove the cracked screen. After the repair, the...
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I had my iPad screen repaired here a few months ago, and while the repair itself was decent, I encountered several issues. The iPad came back with scratches and chips in areas where tools were used to remove the cracked screen. After the repair, the Face ID stopped working. I did some research and found that non-authorized Apple screen repairs often damage or disable components needed for Face ID and True Tone to work, which appears to have happened in my case.
I notified the seller within 24 hours about the problem, but they took no responsibility or fault. When I asked for a partial refund, they refused and eventually stopped responding to my messages. I had to open a case with PayPal, and only then did they offer a partial refund, which I declined because I wanted a full refund for the damaged caused to my iPad and poor quality of service. Unfortunately, I ended up losing the case.
The owner doesn't stand behind his work. Don't take the risk—look for other reputable repair shops.
Update 9/16/2024:
Please take a look at other negative reviews for this business—it's clear the owner is not being truthful. They have a habit of blaming customers for their poor service. In my case, the only communication before the service was to discuss details and schedule an appointment. The owner rescheduled the appointment multiple times in the same week, causing significant inconvenience. Additionally, their responses to customers are judgmental and highly unprofessional, often resorting to insults.