While the store is nicely laid out, the staff is incredibly rude, and management is unreasonable.
Firstly, I’m going to state the obvious. This store is located in the capital city of South Dakota. A state which has not had a mask mandate. Yet this store...
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While the store is nicely laid out, the staff is incredibly rude, and management is unreasonable.
Firstly, I’m going to state the obvious. This store is located in the capital city of South Dakota. A state which has not had a mask mandate. Yet this store requires masks, and they are aggressive in their enforcement of this policy. I travel all over the US- to both blue and red states and this was by far the worst experience I’ve had. I have a medical exemption and cannot wear a mask. The staff gave no refused to acknowledge my exemption and became even more forceful with their over the top demands, which is a violation of the Americans with Disabilities Act and HIPPA.
Secondly, they discriminated against us because we were mothers and had teenage children. They refused to let my 13 year old son into the store. Why? - they had no reason.
I don’t understand why a store, which is suppose to support charity, would kick out and refuse service to paying customers, in addition to violating several laws and discriminating against people.