What types of items do you accept as donations?

We accept gently used clothing, household items, furniture, and more. Please visit our website for a full list of accepted items.

How do I donate items to your store?

You can drop off your donations at our store location during business hours. We also offer pickup services for large or bulk items.

Where are you located?

We are located at 160 Patrick Henry Way.

Can I return or exchange an item I purchased?

All sales are final, but we do offer store credit for returns within 7 days of purchase with a receipt.

Do you offer any discounts or promotions?

Yes, we offer daily discounts and promotions. Follow us on social media or sign up for our email newsletter to stay informed.

Reviews (304) 728-6883 Call Website Photos About

Horizon Goodwill Retail Store in Charles Town

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3.4 (99)

Thrift Stores Discount Stores Donations Centers

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(304) 728-6883 Direction Website Reviews

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Horizon Goodwill Retail Store is a thrift store in Charles Town, WV.

Horizon Goodwill Retail Store Review Summary

The summary was generated by AI, based on reviews.

This Horizon Goodwill Retail Store is a treasure trove for thrifters, offering a vast selection of gently used items at affordable prices. Shoppers praise the store's organized layout, friendly staff, and frequent restocking of new items.

Review Rating Chart

Google: 4.5/5

Yelp: 4/5

Facebook: 4.7/5

TripAdvisor: 4.5/5

Indeed: 4.3/5

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Reviews & Ratings

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3.4

(99 Reviews)

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JJ CBMD -Google user

3 years ago

Goodwill is one of my favorite thrift store, this one is good, just the price is lil bit high but they have nice stuff. Clean store and friendly cashier. Got a nice bag that looks like brand new with brand name for cheap price, clothes,...Read More

Tara K -Google user

2 years ago

Lots of stuff to browse and choose from! Everything from new mattresses, clothes, furniture, appliances and pet supplies. FB&TT@Heyitstaralol

Deborah Agramonte -Google user

a month ago

Love shopping the sale tag colors of the day, those items are 1/2 price. Just a word of caution for everyone. I advise washing everything you purchase before wearing. This location is kept clean, and organized for the most part. Shop on less busy days,...Read More

Brittany Powell -Google user

a month ago

Krista was super helpful and got me something back that was accidentally donated! :)

Kyra S. -Google user

2 years ago

Last week we had worked hard to catch up on getting 10-12 bins of goods out on the floor in just a few hours. We get hot and sweaty and may be wearing a serious, determined, thinking face while we reach our goal, but...Read More

Jane D. -Google user

2 years ago

I have one problem, and I think my rating of the store is correct because of this: They close too early for no reason. I go in there to buy items, and I go mostly when the store is open until 6:00PM. They closed when...Read More

Bruce Zar -Google user

2 years ago

From knives forks & spoons to all kindsa nice clothing, hats coats & shoes, vases plates & cups & mugs, holiday ware, brushes & curling irons for hair, toasters & ovens & lamps by the dozen, toys for kids, lamps & holders for candle sticks,...Read More

Rebecca Kerins -Google user

4 years ago

This Goodwill has a lot of inventory and I grabbed a lot of good finds during a recent visit (clothing). The staff were very friendly and helpful. Prices were reasonable, especially in comparison with other Goodwills I have visited. Nothing I bought cost more than...Read More

Anita Wilson -Google user

3 years ago

Highly recommended great selection of items. Price is higher on some things just check out the prices first. Staff is wonderful to you. Hudge thanks

Mary M -Google user

6 years ago

5 stars to this store and it’s wonderful employees! The employees of this store keep it clean, well-stocked and efficient. The best thrift store I have shopped (I’ve shopped many).

Carroll Wayne Wolfe -Google user

a year ago

Clean Store.....Very good and courteous employees. Good pricing and large selection.....

Baba Booey -Google user

4 years ago

Best goodwill I've been to in a while, reasonably priced and, lots of new great items put out daily.

Penelope Lazuli -Google user

4 years ago

This goodwill is well kept with a very friendly staff. I usually find something great there

Tori Jones (trjxoxo) -Google user

a year ago

Always finding a good bargain here as well as the nicest employees

Jay Fraley -Google user

7 years ago

Super friendly staff and good deals on clean used clothing

Janet Gorillagirl2009 -Google user

2 years ago

it the best goodwill o ever been in. it put my local Goodwill to shame

Esther Irving -Google user

3 years ago

Nice employees and great quality stuff.always leave happy!

Marissa DiGia -Google user

2 years ago

I found 2 nice dresses for summer

Ashley Jensen -Google user

2 years ago

Best staff, best goodwill store!

matthew nick -Google user

8 years ago

This is a good place to buy things

Features

Service options

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Planning

Quick visit

Recycling

Clothing

Payments

Credit cards

Debit cards

NFC mobile payments

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Horizon Goodwill Retail Store in Charles Town

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