2023
Realized I have not updated/corrected my 1st review done yrs ago and have to admit this branch has gone a long way and it's all good.
From my original 2-stars, I can honestly say I am upping my rating to a little lower than a 5...
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2023
Realized I have not updated/corrected my 1st review done yrs ago and have to admit this branch has gone a long way and it's all good.
From my original 2-stars, I can honestly say I am upping my rating to a little lower than a 5 but higher than a 4.
First, in the many times I have returned in the past years, the staff have really made a turnaround in terms of Customer Service.
Surprisingly, in the many instances I have needed staff help, the younger staff were outstandingly helpful AND had great attitudes responding to a customer like me.
(Mea culpa, I need to get staff names to give them proper credit for their great job. I will add an addendum to this review as soon as I do so.)
Products are in great variety.
One thing I can't really decide as being a 👍 or a 👎, is the quick and very fast product/s turnover. For example, it is ending June/early July and Fall/Thanksgiving is the product focus now.
Believe me, as a homemaker, I love it that I get to look forward to the season and prepare early.
However, by Aug., I may have missed out on some great fall/thanksgiving items already.
Still, I am appreciative of the positive changes.
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Original Review:
(about 2018-2019?)
Nice store but store staff "buyers/purchasers" MUST understand and realize to ALWAYS remember and prioritize stocking and have availability of anything related to state's colors preferences.
In our case, anything orange (Broncos), purple (Rockies), etc.. Went to get orange styrofoam balls only to find the whole orange theme (and the navy blue) has been phased out from the color-theme aisle where it used to be. Lack of sales/marketing knowledge. Some staff need retraining in customer service/politeness but knowing WHO to AVOID asking helps. Nice store does NOT make it good, customer shopping experience does and employee attitude is a big part of that.