Update Jan 2025 - As response to HGR's comment. My machine is in Wisconsin, I can have it if I can get access by landlord, landlord has no interest. HGR has no interest in making things right, they are "a new business, no legal obligation",...
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Update Jan 2025 - As response to HGR's comment. My machine is in Wisconsin, I can have it if I can get access by landlord, landlord has no interest. HGR has no interest in making things right, they are "a new business, no legal obligation", all the same staff however. I lost a chunk of money because of the "old" HGR. Well guess what, the new one doesn't answer emails or return calls either. I'd be happy to make a deal on a piece of equipment and accept my loss, put this in the past, but no responses from anyone. I will iterate, HGR is exactly the same as before!
Nov 2024 - I bought a machine 3 months ago, no updates, they were happy to take my money knowing internally they were going out of business. They are now shut down, I have lost a lot of money with no machine to show for it. If anyone has contact details for the owner then please contact me. Also after contacting numerous employees through social media, they were all fired, business is permanently closed.