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About

HGR Industrial Surplus is a surplu store in Euclid, OH.

HGR Industrial Surplus Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(224 Reviews)
5
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1
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Ithaca Court
Ithaca Court -Google user
a year ago
Kind of indescribable due to the scope of what they carry. Industrial resale, sure, but what that means ranges from the very large to the very small. This place makes me wish I had an engineering degree so I could know what all this stuff is!...Read More
Mike Disher
Mike Disher -Google user
5 years ago
Just a walkthrough, but quite a selection. I was in the area on business and stopped by. Quite a variety of equipment and machinery. The have everything from office printers to CNC lathes. The front desk was quite helpful with my requests, and the sales...Read More
John Faunce
John Faunce -Google user
8 months ago
Purchased a Tool Grinder from them. It arrived quickly but was damaged upon repaired. Have reached out to Jeff and Steve but emails started to be ignored. They do give a 30 day return policy if you are unhappy but you...Read More
TC&T Metal
TC&T Metal -Google user
6 months ago
It took six months for my robot to arrive. When I received it, it came without any cables or the electronic unit. The website did not mention anything about the missing parts. I tried to call and send an email, but no one got back...Read More
James Hilliard
James Hilliard -Google user
7 months ago
I stopped to buy something I saw online. They are now closed. They were loading costumers that had already bought items with a skeleton crew and that is it. I asked if I could buy the item on line and get loaded....Read More
Aaron Baird
Aaron Baird -Google user
a month ago
Review updated to reflect the new ownership. Certainly a vast improvement since the recent change of ownership. It feels like they are starting to get a handle on organization and inventory. It's nice to see the return of a security person, and to have a...Read More
Joe Page
Joe Page -Google user
3 months ago
Update Jan 2025 - As response to HGR's comment. My machine is in Wisconsin, I can have it if I can get access by landlord, landlord has no interest. HGR has no interest in making things right, they are "a new business, no legal obligation",...Read More
Matt Solouk
Matt Solouk -Google user
5 months ago
I purchased many items from these guys and finally got some of them located in Euclid and Texas warehouse after almost a year. Some large items left in Wisconsin facility and no one answer my emails as usual. Mike the sales manager said they have...Read More
John Vanas
John Vanas -Google user
6 months ago
It's no surprise they're closed. This place was nothing like it's former self. I used to buy equipment there quite frequently. Our shop is just around the corner and I could find all kinds of great components to make improvements at work....Read More
Kyle Havelka
Kyle Havelka -Google user
5 months ago
We were upset when the previous ownership took our order, and freight payments, then shut down. But the new (original) owners made it right! Thank you! As soon as the website is back up we will begin buying again.

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards