Was in the store this morning. Usually stop in whenever in town. Have purchased some high-end items in the past when the store had more of a consignment feel rather than the new HomeGoods vibe. My friend found a boxed set of miniature ornaments that...
Read MoreWas in the store this morning. Usually stop in whenever in town. Have purchased some high-end items in the past when the store had more of a consignment feel rather than the new HomeGoods vibe. My friend found a boxed set of miniature ornaments that were of no particular note worthiness save that they were cute. The tag indicated they were 12 for $12. We asked the woman who said she had worked there for years if that price was accurate. She answered, “it is, what a great deal.” Then she asked if we wanted them. My friend answered “yes, for sure!” The woman proceeded to retrieve the top of the box. When we were ready to check out, she said the total was “28.00” I looked incredulous, I imagine, and asked, “how can that he right?” She said something about NY sales tax. I reminded her that the tag indicated the set was $12 and she said, “no.” Apparently she forgot the earlier conversation about the $12 price. We indicated we were not interested in proceeding with the sale.
Now, $26 plus tax is not an issue. The issue was the obvious switch the woman did, perhaps realizing the initial price was wrong. Had she admitted that there was an error, the $26 plus tax would not have been an issue. However, the dishonesty is regrettably repulsive and a dreadful way to conduct business. Thus, my advice to any person willing to do business at this venue is to take a pic of the tag before allowing the clerk to take the item. I, though, won’t be doing that because I will never patronize this business again. To be clear, it is not the difference between $12 and $26 that is the issue for me, rather it is the dishonesty that the saleswoman opted for. To me, that is a non-negotiable and a deal breaker in perpetuity.
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