Had terrible experience with service in all the recalls to our 2020 Dodge Ram, my husband had to walk to work, at times 1 week or other times for 2 weeks because they didn't have rentals. Finally truck broke down I was so upset, ...
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Had terrible experience with service in all the recalls to our 2020 Dodge Ram, my husband had to walk to work, at times 1 week or other times for 2 weeks because they didn't have rentals. Finally truck broke down I was so upset, so we exchanged to a Durango with promises that I would get,$ 5, 000 back and my truck payment $565 we had just made when truck broke down, and runners for easy access. Ismael gave me the run arounds always saying he would take care of it so it's been over a month and and it's not taken care of, but I did receive most of $5,000.....Something needs to be done for better customer service and keeping your promises. With all this I got sick with a migraine headache and anxiety. I also mentioned to Ismael if I was going to get back Gab ins of the truck, Credit union stated I should be getting it back too.