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Gurley Leep Cadillac is an used car dealer in Mishawaka, IN.

Gurley Leep Cadillac Review Summary

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lawrence halawith
lawrence halawith
2 months ago
I Worked with Rocky and Jesse Sampson. Rocky was able to get my custom truck order online after other dealerships failed to deliver. I got the call that my truck arrived on time and was waiting for me.Jesse Sampson stepped up and took care of...Read More
Randy Camp
Randy Camp -Local Guide
a year ago
Johnny Basham
Johnny Basham
3 months ago
As always they strive to exceed expectations. I could honestly have my truck serviced at a number of other places for less I am sure. I keep coming back to Gurley Leep because Jesse and Kay have always went above a beyond to...Read More
L Corak
L Corak
4 months ago
We have brought our truck in 4 times, previous owner had the same issue as well. The first visit we were told torque converter but someone else no computer update. It continues to have the shimmy / vibrating issues. Driving in town it doesn't...Read More
Paul Zediker
Paul Zediker
3 months ago
I’ve purchased and leased vehicles for over 50 years all over the U.S. This is the most under-handed and dishonest Cadillac dealer I have ever dealt with for sure. It all started over a year ago when I purchased my Cadillac off-lease at their dealership...Read More
Kathy Boester
Kathy Boester
5 months ago
We stopped in to look at the 2024 Envision and were greeted by Laz, who was very professional and informative. We left with our information, and Laz followed up with several phone calls. We decided to return to the dealership at the last minute on...Read More
Ryan James
Ryan James
3 months ago
Vehicle had to go in for a Third time for leaking transmission fluid. I’m still very disappointed that I am out of pocket $533 dollars that I had to pay a different GM dealership to fix a problem that Gurley Leep caused in the first...Read More
Christopher Thomas
Christopher Thomas -Local Guide
3 weeks ago
My purchasing experience was great, but when it comes to the maintenance experience, it has been less than positive. Every time I have taken my truck in for service there is always something I have to take my truck back in for. Something that wasn't...Read More
Precision Remodeling and Design LLC Shawn Kenyon
Precision Remodeling and Design LLC Shawn Kenyon -Local Guide
7 months ago
Excellent experience.I purchased a new 2024 GMC 3500 Denali ultimate.I live in Grand rapids and gurly was much more professional and wanted to make a sale much more than my local dealers. From the time I called John in sales to the time John im...Read More
C. Brendler
C. Brendler
a year ago
The mechanic could not recreate my car’s issue so you just returned it to me? Why not try to figure it out—a simple Google search brings up 3-4 things that might be occurring to cause the problem but you just gave up and moved onto...Read More
Bill Noll
Bill Noll
10 months ago
Can’t believe I’m getting charged almost $200.00 for a diagnostics test. Then nothing came up on that test to tell them what to do. So the mechanic had to just guess what the problem was. On my second reservoir for my coolant he said there...Read More
Britley Smith
Britley Smith
a year ago
I have no complaints with the work that’s done by technicians servicing my vehicle but I wish the person assigned to me was more knowledgeable. When my diagnosis came back I noticed there was a repair over $1000 so I asked about the part and...Read More
Jennifer DeMass
Jennifer DeMass -Local Guide
a year ago
Luxury prices without a luxury experience. Every step since the sale was final has been a hassle. Finally fixed myself the issue where I had to bring back my car 4 times and they insisted I needed to leave it overnight despite my waiting for...Read More
Jeff Roth
Jeff Roth
a year ago
Experience was great! We were greeted as soon as we came on the lot. Our salesperson, Marco, was knowledgeable and very helpful. He was able to get us into the vehicle that was perfect for our needs. Closing process on our...Read More
Jasmine Gonzalez
Jasmine Gonzalez
a year ago
Sunshine really knows what I was looking for and how to explain everything beyond detail. I searched for her again after our last not so great experience. She is actually why we decided to lease again with Gurley Leep after that bad experience with the...Read More
Ann Leiler
Ann Leiler
a year ago
We enjoyed working with Adam. He did a great job answering all our questions. We got the exact color we wanted and everything else we wanted in the car. He explained everything to us about the car when we received it. Billing was all set...Read More
Skip Ivery
Skip Ivery
2 years ago
These guys were awesome! They were 100% straight forward, super easy to deal with, and didn't try to get in there and change things at the last minute. I'm a straight forward guy and hate the haggling that happens with car sales. I appreciate you...Read More
Devin Bushrow
Devin Bushrow -Local Guide
a year ago
The communication throughout my service appointment was terrible. No one called me to update at all, even when I would call in and request an update no one call me back at the end of the day, multiple text messages with no response. I dropped...Read More
Jennifer Arevalo
Jennifer Arevalo -Local Guide
a year ago
They don't go above and beyond or are into people pleasing they just do as they're supposed to. They're very professional and responsive. So I would recommend them due to efficiency. They did have me waiting awhile though due to having misplaced my keys. But...Read More
Jolene Swanson
Jolene Swanson -Local Guide
a year ago
Please purchase your vehicle anywhere else!! Gurley leep does not care about you or your family. Instead they like to hide things in the end paperwork when the rude, inconsiderate finance manager is rushing you to sign because he feels his time is more important...Read More
Mike Losievski
Mike Losievski
a year ago
My lease was up soon, and I wasn't sure if I was buying out the lease or getting a 2023 or 2024 new lease. Kyle listened to my concerns, what I could afford, and drove up a new 2023 that fit my needs perfectly. This...Read More
David Ludwig
David Ludwig
3 years ago
For starters, I called to schedule an appointment for an oil change and tire rotation. The person that answered informed me they were 2 weeks out, which I thought was a bit extreme, but I still scheduled my appointment. Dropped off my tuck...Read More
Weston Swanson
Weston Swanson -Local Guide
a year ago
My grandparents recently purchased a vehicle here and I am displeased by how they have been treated. Due to an accident/rental situation, they were in a pinch to purchase a car.The finance manager took advantage of them, adding little things last minute to their deal....Read More
Kirsten Lake
Kirsten Lake
a year ago
Spent three hours waiting, only to be told the wrong part was ordered so we would need to return. Spent four hours waiting that second day for the work to be done. I don't mind waiting, but I did have to take more...Read More
Julianna Mikel
Julianna Mikel
2 years ago
I waited for over 4 and a half hours to do a 15,000 mile check up. I made an appointment for 7:30 am, arrived at 7:15 am and went to the lounge to wait. At 9:15 I went to the service desk to check on...Read More
Angie Rice
Angie Rice
2 years ago
Came in to have a part fixed still under extended warranty. I brought in a letter from GM. They had my car over night, didn’t fix the part, sent me an email saying “we’re working on your requested service, here’s some additional work we found,”...Read More
Angela Balmer
Angela Balmer
2 years ago
Friendly and courteous staff. Purchase experience was a breeze and I left with full confidence in my new vehicle. Adam did a phenomenal job at keeping me updated through our entire experience, I really couldn't have asked for a better Sales Rep. We will return...Read More
Tracy Robison
Tracy Robison
a year ago
I made an appointment for 815am for an oil change, tire rotate, and to look into my cruise control. After 2 hours they hadn't even touched it. An hour later she told me they were almost done and I told her to forget...Read More
Patricia Barbera-Brown
Patricia Barbera-Brown
a year ago
I talked to Kyle Nix briefly on Sat. 3/18, but it was very cold, windy, and late in the afternoon. He was knowledgeable and helpful, so I got his name & number so I could tt him on Monday, 3/20. I text him on...Read More
Michael Chopin
Michael Chopin
2 years ago
The experience shopping for a new car at Gurley Leep Cadillac had to be the best car shopping experience ever. My dealer, Tyler Amaro not only made the experience pleasant and forgettable, he gave me everything I asked for without a hassle. Literally everything. I...Read More
Jodie H
Jodie H
a year ago
I came in for my complimentary new owner oil change and you told me I need over $700 of repair work done on my car urgently. I just bought this certified preowned car from you and now it has a problem that you missed?? You...Read More

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