I just passed by this place, and I still remember the poor treatment and lack of attention from the person who attended me. I remember that day perfectly. I was looking for places close to my house so I wouldn’t have to go too far,...
Read MoreI just passed by this place, and I still remember the poor treatment and lack of attention from the person who attended me. I remember that day perfectly. I was looking for places close to my house so I wouldn’t have to go too far, and I found this place. When I arrived, I walked through the door and approached the reception area, where an older gentleman was making some notes on the computer. I waited politely for him to finish so he could assist me. However, I noticed that he was taking his time and never looked up to acknowledge me or ask me to sit down. So, I decided to sit on my own.
When he was finally available, he called me over and asked what I needed, but his tone was far from welcoming. I realized that I would need patience to deal with him. I explained that I was looking for new tires and an alignment. At that time, my English was not very good, so I asked him if he spoke Spanish because he had a somewhat Latin appearance. His response made me feel uncomfortable, and I sensed that the conversation would not go smoothly. Despite this, I continued speaking in my intermediate English.
He gave me a quote, and I took a moment to decide whether to go forward with the service. When I finally agreed, he asked for my car keys. At that point, I wanted to take the opportunity to run some errands while they worked on my car, so I asked one of the workers how long the job would take. At that moment, the gentleman exploded and rudely told me that I couldn’t speak to the workers and that I just had to wait. While I understand his position, his response was unnecessarily rude, and he reiterated in an unpleasant tone that I had to wait.
In conclusion, this place offers good prices, but don’t expect friendly service when you visit. Friend, if this message ever reaches you, I apologize if I was disrespectful to you in any way. However, to be completely honest, you made me feel very bad from the moment I walked through the door. I hope that in the future, you pay more attention to how you treat people so that neither I nor anyone else has to go through a similar situation. Best regards.
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