It's been hit and miss on the quality of service I received. Took one vehicle in , they did great. Next time not so much. Took another vehicle in, they did ok but a problem developed a couple of days later. They took care...
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It's been hit and miss on the quality of service I received. Took one vehicle in , they did great. Next time not so much. Took another vehicle in, they did ok but a problem developed a couple of days later. They took care of that at no charge. The last time I went in was the worst. Ordered some lower price tires for an older car. Told me if I dropped it off in the morning, it would be easily be ready the same day. Dropped it off at 8:30 and asked them to check the brakes as well. I never heard from them during the day so I called at 4:30 and was told it was 3rd in line and since they closed at 5:00 it wasn't going to get done that day. Called me at 9:30 the next morning saying it was done. When I picked it up, the invoice didn't say anything about the brakes. Counter guy asked around and came back and told me that since there were no notes about a problem, they were fine. 400 miles later the left front caliper seized up. Brake was smoking so bad I thought something was on fire. Pulled the wheel and found the brake pads were only about the thickness of a dime and corroded. Since they compromised my safety, I will not be going back. Follow up to this review. Did the survey as they requested in their response. Never heard from them.