Do not come here!
Two managers yelled at me and demeaned me in front of my two children while I was making a return.
Initially, one manager pulled up the wrong receipt and said the items did not match up. She was yelling this so loud everyone...
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Do not come here!
Two managers yelled at me and demeaned me in front of my two children while I was making a return.
Initially, one manager pulled up the wrong receipt and said the items did not match up. She was yelling this so loud everyone in the store was turning to see what the commotion was about! The manager who did this was a heavy-set, caucasian, older woman with grey hair.
A second manager, with dark hair, caucasian, also heavy-set, maybe in her 50s behaved extremely unprofessional and did not know good customer service. The way she talked to me was as if she had this aura of superiority.
They were both extremely rude and got quiet when they realized they were wrong about the receipt. Then, when I told them I didn't receive a receipt, the manager with grey hair pointed to the Red-head cashier in her early 20s and said “Now she's getting written up”. How could a manager treat her employees this way in front of customers? I couldn't believe these older women (who should set an example for younger generations) would behave like this and demean other women. I'm especially mad because I was with my two young children!! And this was over a receipt not even an hour after I made the purchase!
I recorded the interaction and will send it to corporate!
Right then and there I told my children to never treat people this way. Then I asked my daughter if I should have also been rude, and she said “Two wrongs don't make a right”. So I ask you all, how can a ten-year-old know better than a grown woman?