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Goodwill Retail Store and Donation Center is a thrift store in Pasadena, MD.

Goodwill Retail Store and Donation Center Review Summary

The summary is generated by AI, based on reviews.

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3.7
(118 Reviews)
5
4
3
2
1
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PhillipsVision YT
PhillipsVision YT -Google user
3 years ago
This Goodwill was disappointing. They have limited departments to choose from. Their Toy department and Electronics department are lacking. They have an abundance of clothing, some a/v and some furniture. Their pricing is crazy. Some of the items I looked at were priced too high...Read More
Lexy McCauley
Lexy McCauley -Google user
3 years ago
Decent furniture selection! I’m a fan of this location and there’s a good collection of furniture and art. The clothing selection is somewhat small, but it’s a great overall location!
K M
K M -Google user
a year ago
Prices here for a second hand store are ABSURD! 70.00 for this used muddy tire pet stroller. New they are 99.99. This company is a disgrace and should be boycotted. Especially this store! PRICES ARE INCORRECT AND TOO HIGH
Stewart B.
Stewart B. -Google user
3 years ago
This goodwill store is pretty well organized and fairly popular, so there is pretty good turnover of goods. So make sure you don't put off a purchase of something you see here; as it may not be there when you come back. The...Read More
Zipporah Johnson
Zipporah Johnson -Google user
10 months ago
The donation hours aren’t easily shown on the website so I wanted to share.
Liz O'Brien
Liz O'Brien -Google user
4 months ago
The manager here needs to go, I came here on 12/30 to return clothes I purchased at a different location on 12/26. I had my printed receipt and the original tags were attached to every item. The manager was called up to process my returns...Read More
Tim F
Tim F -Google user
8 months ago
I tried to drop off thousands of dollars worth of gently used to brand new women’s clothes. I had one box that was my daughters. I had 15 to 16 bags of clothing from a recently departed relative. I asked...Read More
steph c
steph c -Google user
3 months ago
Manager is difficult and not friendly. Shelves are often sparse even though the donations are more than plentiful.
Joe F
Joe F -Google user
a year ago
Typically this store is great and the staff is amazing. Recently it’s started to look even better too. HOWEVER, recently they hired a new dude who is terrible with customers. He has the worst people skills I’ve ever seen. It’s so frustrating having to interact...Read More
Kelsey Schanberger
Kelsey Schanberger -Google user
a year ago
One of the worst goodwills I’ve been to. First their inventory is seriously lacking and they are way over priced. Second, I saw a pair of jeans I liked and when I grabbed the price tag to check the price the plastic piece slipped right...Read More
Tiffany DePaoli
Tiffany DePaoli -Google user
a year ago
I had a few items to return from the Columbia Goodwill store, and decided to try the Pasadena Goodwill location for a change. First thoughts - the store is huge! It's clean, very well organized and the two staff I interacted with were kind and engaging. The...Read More
Alyssa Lee
Alyssa Lee -Google user
a year ago
I'm rating this store a three because I normally don't have any issues here. But today, I waited in line for 10 minutes before anyone even came to the register. I rang the bell three different times while I was waiting. When the cashier...Read More
Keala Goggin
Keala Goggin -Google user
a year ago
The worst people manage this shop. The worst. They treat their employees terribly and are possibly breaking some HR laws in how they manage. Some people should never be given management jobs because they get a little bit of power and lord …
Sunshine Ish
Sunshine Ish -Google user
2 years ago
I've been coming here basically my entire life and I've seen this store go from really good to mediocre over the years. I've had good experiences but this employee Margaret made me rate so low on this review. …
C J
C J -Google user
a year ago
After donating a bunch of nice things before 4 pm (said closing time) I forgot one small grocery store bag full of clothes and they refused to take it while standing on the other side of the door. She said nope we are closed. ...Read More
A Wall
A Wall -Google user
a year ago
Employees are friendly. Some nice finds in books and they're, for the most part, tidy on the shelves. The bigger item toy section are decently priced. Lots of DVDs available.
Patrick Rentfrow
Patrick Rentfrow -Google user
a year ago
this goodwill is run by absolute morons! I saw a half finished bottle of Powerade with a pricetag on it for $4.99! it was a single bottle that was half finished! there was a manager, a male, I didn't get his name, but he grabbed...Read More
oceanrays
oceanrays -Google user
9 months ago
crazy expensive and I've never seen a single sale here which is even crazier..awful selection too, not checked for quality at all, half of the stuff I see is either stained or dry rotted. Just awful 💔 …
BW Mama
BW Mama -Google user
a year ago
Don't go to Pasadena one had issues with afro american lady saying my dad switched price she was rust Arrogant with her fake eyelashes my dad is half Philipino half white rude to customers same as bisexual woman distributing goods I watched …
Miriam V.T
Miriam V.T -Google user
4 years ago
I came to this store today, looking to purchase some items. Throughout my time there, the employee, Margaret, was extremely rude. From cutting me off while I was walking down the isles and acting like I was in her way, to leaving me and …
Alyssa Lee
Alyssa Lee -Google user
a year ago
I'm rating this store a three because I normally don't have any issues here. But today, I waited in line for 10 minutes before anyone even came to the register. I rang the bell three different times while I was waiting. When the cashier...Read More
Keala Goggin
Keala Goggin -Google user
a year ago
The worst people manage this shop. The worst. They treat their employees terribly and are possibly breaking some HR laws in how they manage. Some people should never be given management jobs because they get a little bit of power and lord it over their...Read More
Sunshine Ish
Sunshine Ish -Google user
2 years ago
I've been coming here basically my entire life and I've seen this store go from really good to mediocre over the years. I've had good experiences but this employee Margaret made me rate so low on this review. That woman really makes me upset, every time...Read More
C J
C J -Google user
a year ago
After donating a bunch of nice things before 4 pm (said closing time) I forgot one small grocery store bag full of clothes and they refused to take it while standing on the other side of the door. She said nope we are closed. ...Read More
Patrick Rentfrow
Patrick Rentfrow -Google user
a year ago
this goodwill is run by absolute morons! I saw a half finished bottle of Powerade with a pricetag on it for $4.99! it was a single bottle that was half finished! there was a manager, a male, I didn't get his name, but he grabbed...Read More
BW Mama
BW Mama -Google user
a year ago
Don't go to Pasadena one had issues with afro american lady saying my dad switched price she was rust Arrogant with her fake eyelashes my dad is half Philipino half white rude to customers same as bisexual woman distributing goods I watched my daughter didn't...Read More
Miriam V.T
Miriam V.T -Google user
4 years ago
I came to this store today, looking to purchase some items. Throughout my time there, the employee, Margaret, was extremely rude. From cutting me off while I was walking down the isles and acting like I was in her way, to leaving me and another...Read More

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check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

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Recycling

check icon Clothing

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