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Goodwill Outlet Store is a thrift store in Birmingham, AL.

Goodwill Outlet Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.7
(333 Reviews)
5
4
3
2
1
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Andrea Lemley
Andrea Lemley -Google user
a year ago
We went today and had a great experience. At the front is an actual Goodwill store. Then for the outlet/ bins part of Goodwill you drive around to the back of the building. The staff was so nice and very helpful while we were...Read More
Trust Ukpai
Trust Ukpai -Google user
2 years ago
This Goodwill outlet is a scam. I have frequently donated at this goodwill and never donated broken item. They get free donations for everything and still sell those items for expensive price. The sell broken items to you and won’t even let you return it or offer exchange...Read More
Charlotte A Rabideau
Charlotte A Rabideau -Google user
2 years ago
Racist,, middle of storm ran me out,, when they left black people aloud in store during the storm,, can't move because it's so stormy, flash floid
Marie Bullock
Marie Bullock -Google user
2 years ago
I give this one 3 stars because, most of the bins are usually clothes. Which is not what I'm in the market for, but if you are this is the place to go. I always come out with something, and love the bins,...Read More
Kristin Haas
Kristin Haas -Google user
2 months ago
The outlet used to be good, when Ed was the manager. Now the new managers, don't actually manage, they just sit in the back. Instead they leave the cashier in charge of the store, and she harasses and is rude to all the customers. The...Read More
Samantha Tatum
Samantha Tatum -Google user
2 months ago
If I could give this store 0 stars I would!!! This is the worst outlet I’ve ever been to (I’ve been to numerous in different states) They are super slow and barely rotate anything. And skip last rotation most of the time. Employees are...Read More
E G
E G -Google user
3 months ago
This was about the saddest thrift store I've been in lately. Used to live over in the area almost a decade ago now and never went here before. Figured I wanted to treat myself to something funky and cheap for a Christmas party. This is...Read More
George George
George George -Google user
3 months ago
Very unprofessional Caucasian woman that acted like she was mad because I asked for her help. I won't return ever
Catie S
Catie S -Google user
9 months ago
I love coming here. I find some good stuff. I've visited bins literally all across the country (Portland, Tulsa, Vegas, Albuquerque), and the vultures were so bad, that the employees literally have to scream at customers when to stop and go when they bring fresh...Read More
Jenny McGlynn
Jenny McGlynn -Google user
a month ago
Birmingham's fun little secret, I always find something good here.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Clothing
check icon Electronics

Payments

check icon Credit cards

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