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About

Goodwill Fitchburg is a thrift store in Fitchburg, WI.

Goodwill Fitchburg Review Summary

The summary was generated by AI, based on reviews.

Pros

This Goodwill location in Fitchburg offers a wide selection of donated items at affordable prices, making it a great spot for bargain hunters and thrifters. The store is well-organized, with clean and tidy aisles that make it easy to browse. The staff is friendly and helpful, and the store has a welcoming atmosphere. Additionally, the store accepts donations and offers a convenient drop-off area.

Cons

Some customers have reported that the store can be quite crowded, especially on weekends, which can make it difficult to find parking and navigate the aisles. A few reviewers have also mentioned that the store's return policy can be strict, and that some items may not be eligible for returns or exchanges.

Review Rating Chart

Google: 4.2/5

Yelp: 4/5

Facebook: 4.5/5

TripAdvisor: 4/5

Indeed: 4.2/5

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Reviews & Ratings

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4.1
(196 Reviews)
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Rachell Turner
Rachell Turner -Google user
2 months ago
Selection is okay. Prices are kinda steep for a thrift store. I’m not overly pleased with the staff, though. Every time I’ve been here, they’ve been mediocre at best. This most recent time, the lady ringing me up quite rude. She completely ignored me until...Read More
Al Toon
Al Toon -Google user
a month ago
In recent months, prices at this location have absolutely skyrocketed. This used to be a very trusty source for bargains. As of late it’s likely the priciest goodwill / st Vinny’s in the Madison area.
Jeff State
Jeff State -Google user
9 months ago
Fair prices, even though some don't make a lot of sense. I get it, you have multiple employees pricing some of the same stuff, and trying to keep to a standard policy. You can't nail it on every price. I just visited today, for the first...Read More
Sarah Oliver
Sarah Oliver -Google user
7 years ago
Staff are always friendly and willing to help find items- Store is clean, isles free of clutter & clothes are (90%) in the right section for size. I love going in and just looking around- rotation of items is pretty fast. My tip- If you...Read More
A. S.
A. S. -Google user
5 years ago
By far my favorite store to visit! It is always kept clean and organized! The staff especially Cathy Z. and Ariana are always so pleasant & willing to help. The store is out of my way but I always come in because...Read More
Ransom Stark
Ransom Stark -Google user
3 years ago
I stop in from time to time. Everyone is really helpful if you ask, Or sometimes they'll look in the back for you, If your looking for something not in the shelf. Prices are fair, Some things can be overpriced at times in the electronics. Other then that,...Read More
Tim Flagg
Tim Flagg -Google user
3 years ago
Nice store clean and uncluttered. Not to busy when I was there. I was looking for reading material, they have a very small book section however, found nothing of interest. GW is my goto place when looking for a new book to read so I...Read More
Patti Jackson
Patti Jackson -Google user
3 years ago
It was trouble , they treated us very bad, because I said Hi how r u and she didn't answer me, so I said iam fine thanks for asking me! Then she call the manager up and the manager was something esle , so sad...Read More
Lindsey Saurus
Lindsey Saurus -Google user
6 years ago
Selection is decent but prices are insane at this location. If I'm purchasing used clothing and shoes I don't want to pay new prices. Pretty sure the pricers in the back get carried away on their daily quotas sometimes...
David Bender
David Bender -Google user
5 years ago
I could not beleive how rude the store manager was. I asked for simple help and she was so mean and belittling and wow do they have a janitor. All I asked was where something was and after ripping on me she says I'll...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Clothing

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments