We had a terrible experience at this jeweler. My fiancé and I got our rings from one of our favorite jewelers in Portland. We needed to get them resized and due to Covid conditions I figured it would make sense to go local and get...
Read MoreWe had a terrible experience at this jeweler. My fiancé and I got our rings from one of our favorite jewelers in Portland. We needed to get them resized and due to Covid conditions I figured it would make sense to go local and get measurements taken and then get them re-engraved their after we get the rings back. This place came recommend from a family friend who has gotten multiple pieces designed at blooms, so we agreed and went there. I called upfront and had a bad feeling from the get go. The phone call was extremely unfriendly, borderline hostile, and pretty much told me that he doesn’t have time for new clients before I even asked my questions. At the end of the phone call he said to just come by. I wasn’t excited about it, but I figured oh well, maybe he’s having a rough day. Our family friend suggested she might give him a call and considering that he knows her and likes her ($$$$) that would change it all around. But we didn’t want him to be nice to us just because of that, so we just figured we would come in on a week day and just get it done. I called in the morning to make sure it was ok that we came in, his wife who answered said yes absolutely. I was a little reassured and thought maybe he had just had a bad day or something when I talked to him before. But when we came in it was the worst experience I’ve had at a jeweler, ever. He was with another customer, my fiancé and I weren’t in a rush so we just wandered around the store - we didn’t want to go and get coffee or anything as the air quality was in the unhealthy range of 230. After about 20 minutes, and after he had repeatedly looked up from his clients looking increasingly annoyed with them, he walks over to us and tells us that he’s with a client (as if we didn’t notice?) and that us standing there is applying a lot of pressure and if we could go for a walk and just come back later. First of all, we’re in the store patiently waiting and looking at other items in the store. Second of all, did I mention the unhealthy air quality? It was incredibly rude, and it made both of us incredibly uncomfortable. It was sad to see that he would treat us like that, but we know better now. We’re definitely not giving him any of our business, not the sizing, not the engraving and definitely not the wedding bands. What a pity to see an arrogant, bitter man who thinks he’s better than his customers make an event that should just be happy into something annoying, especially during the current times. I recommend you take your business anywhere else.
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