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Gilbert & Ocotillo Goodwill Retail Store and Donation Center is a thrift store in Chandler, AZ.

Gilbert & Ocotillo Goodwill Retail Store and Donation Center Review Summary

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4.1
(314 Reviews)
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B P
B P -Google user
5 months ago
Goodwill is nothing but a racket. They don't have to buy the merchandise, can sell it in bad condition, don't have to pay those who made the product, shipping, etc. The items, no matter what they are, should be sold dirt cheap. They now announce...Read More
Jason Doll
Jason Doll -Google user
2 years ago
The clothing and shoe prices here are ridiculous. I looked at kids shoes, put them down and went to a shoe store. There I spent $5.00 more for NEW shoes not used ones. Goodwill will not receive my donations or business any longer.
Steven Reineking
Steven Reineking -Google user
4 years ago
I'm on a roll, I'm buying up the Greg Norman shirts (lrg). The stores always have these shirts. Continuing on to other Goodwill's.
Tonni Das Jui
Tonni Das Jui -Google user
7 months ago
I found a Kate Spade bag here. Its not in the best condition but its good for the price.
Mona F
Mona F -Google user
3 months ago
Be sure to count your items before you leave. I was charged twice for an item and didn’t realize until I got home. When I brought it to the attention of the manager, even though the receipt had the exact same sku the manager...Read More
Kristin Kinsley
Kristin Kinsley -Google user
3 months ago
After cleaning out our kids rooms, we had realized we may have accidentally donated some very special stuffed animals that were supposed to be a keepsake. After contacting the store speaking with McKayla several times she stated she would call us with any information and...Read More
Rition Sivest
Rition Sivest -Google user
5 months ago
Today I walked in a store on a weekend. Long line of people on checkout, but when I asked for another cashier to help, morbidly obese employee came out from the back, and started to yell at me "back at the line"... looks like he...Read More
Trista Sobeck
Trista Sobeck -Google user
7 months ago
Not sure who is managing here, but we just donated a ton of stuff and no one helped. Just pushed a cart over and walked away, rudely. My mom is a 70 plus year old woman and has donated tons of stuff that belonged to...Read More
Jamie Sanchez
Jamie Sanchez -Google user
11 months ago
Every time I drop something off here the staff are rude. Yesterday, they let the cart roll into my car and didn’t apologize or acknowledge it happened. On a previous visit, there was a car in front of me but I got out...Read More
Oscar Rabago
Oscar Rabago -Google user
a year ago
Whomever was the manager filling in for this location on October 11, 2023 spent over 30 minutes in the back office while I waited for a return. I asked the cashier to call and physically talk to the manger on hand to complete my return...Read More

Features

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check icon In-store shopping
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Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Recycling

check icon Clothing

Payments

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check icon NFC mobile payments