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Gem Studio - Salt Lake City in Salt Lake City

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4.8 (1263)

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Gem Studio - Salt Lake City is a jewelry designer in Salt Lake City, UT.

Gem Studio - Salt Lake City Review Summary

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4.8

(1263 Reviews)

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Erin Curtis -Local Guide

2 years ago

I took my girls to the Gem Studio as part of their Christmas gifts and we had an amazing time. They are 14, 18, and 20 and I would feel pretty safe saying they all had an excellent time. Our silversmith, Liv, was fantastic, personable...Read More

Simply Mama D's -Local Guide

8 months ago

First visit to Gem Studio. Higher priced than expected, but a one-of-a-kind experience. 💖Emma-Maisel was wonderful. 🤩 We had a slight snafu in an offer when we were there, but a week later, the store manager made it right. Such a neat place to...Read More

Kristin Bogopane -Local Guide

a year ago

I'm all about experiences with my kids and this one was definitely worth it! We were all engaged and intrigued by the whole process. We had ages 4 on up to teenagers and myself who were all excited about creating our own piece of jewelry....Read More

Christina De Cicco -Local Guide

3 years ago

My 9 yr old spotted this place during our 12 group stint in SLC. When we went on to see what it was about the staff was warm and welcoming. Clara helped my daughter through the whole process. (Which she didn't have to do, but...Read More

Jessica Uskoski -Local Guide

a year ago

My cousin and myself came from out to town and went with our aunt. My cousin had heard about this place and had looked forward to doing it for so long and it lived up to everyone's expectations and more.Everyone was so friendly and helpful....Read More

Kathrine Miller -Local Guide

a year ago

Amazing workshop, Italia was amazing and she did such a great job walking us through the process. Grace and Rachel also helped, and were awesome to work with, as well. We had such a fun time with the others at our table.***One year later, and...Read More

Seantiel Way -Local Guide

4 years ago

After hearing about the place from one of my wife's employees we decided to make it a date today. I'm very much a handy guy and love to work with my hands. This place is a blast. You have multiple options like designing a ring...Read More

Imani Mobley -Local Guide

3 years ago

beautiful space and i had a great experience here with my friends! the quality of the jewelry and stones is worth the money and the silversmith that worked with my group was so great! only issue i’ve had with one of my rings since is...Read More

Christie Allred -Local Guide

a month ago

Super cool opportunity to make a piece of silver jewelry. Lots of stone and jewelry type options to choose from. Our experience was very hands on. Only downside was that it felt rushed because other customers made multiple pieces each - maybe they'll change that...Read More

Krystal Larsen

a year ago

Emma was amazing! She was so cute and had so much personality. She made the experience so fun and informative. My Mother-in-law ended up making her ring a little too loose and Emma insisted they make it right. So they quickly redid a few...Read More

Sami Rackman

a year ago

Celebrated an anniversary with my girlfriend here, and we had a lovely time. Italia was a wonderful teacher and very kind. The vibes of the staff and location were great! It’s a more expensive date night than our usual, but we also created beautiful, quality...Read More

Dr. Josef Patterson DC

a year ago

I was skeptical about this place not having any simplistic guy bands. Although, my wife and I came here on a date and we were pleasantly surprised. Loved making my in-lay ceramic band and my wife enjoyed making her ring as well!The silversmiths are patient...Read More

Jazmin M

a year ago

I loved the gem studio! It was such a fun experience and our instructor was very kind! I love the two stone ring that we made. Thanks to help from ellie, it looks amazing. My only complaint and why it’s not a full five stars...Read More

Erica Roberts -Local Guide

2 years ago

If you are looking for a fun and unique experience this place is just that! You basically make your own jewelry along with the help of amazing employees. Book a session, which last about three hours, pick some stones out, and get creative on making...Read More

Brooklyn Booth

a year ago

me & my friend were helped by Joe!! he was THE BEST!! i got to make the coolest ring & he was so fun!! we are thankful for our first experience being a banger & are excited to come back again sometime :)) Joe ...Read More

Addie Johnson

a year ago

My experience was amazing! But the product didn’t match the price. Took my daughter for her birthday. We had a great time. The staff were amazing and tried to help make a quick product. Wish there was more time spent for quality. For 175.00 plus...Read More

Rachel oviatt

3 months ago

My cousin and I got a permanent bracelet. The bracelet itself is really pretty. But we payed an extra $10 for for a charm to dangle from it and an extra $5 so they could secure it without it coming off. (Shouldn’t that be something...Read More

Victoria Galley -Local Guide

a year ago

Really fun activity! I went with my Dad for his birthday, loads of fun. He made a pendant, I made a ring. It took about three hours and all the workers were super nice. I would say that they could use more staffing. So one...Read More

sam maafu

8 months ago

Alexia Arredondo

10 months ago

Got my wife a gift card to have a day date for her birthday and this was the perfect experience. The staff are so friendly and walk you through the whole process. We have no experience with jewelry making but this is for all skill...Read More

Carlie Michaelis

a year ago

We were helped by Ava, who made our experience at gem studio incredible. She was happy and willing to go the extra mile to make sure we had the best experience possible. Ava went above and beyond in many ways. She walked us through the...Read More

Jared Chapman

9 months ago

The service was good! Chris was awesome and a pleasure to work with.HOWEVER...in the process of "making" your own piece of jewelry your participation is minimal. I would say 10% at best.The material used is VERY cheap and the final product is something you would...Read More

Megan “NiX” Litster -Local Guide

a year ago

My sister brought us here for a Christmas surprise and Caden Tudor was our instructor and he was amazing! He explained everything to us and also told us the properties of our stones. We had such a wonderful time and now have matching stone rings...Read More

Hannah English-Smith

10 months ago

Every single person I interacted with was positive and helpful! Greta, Kaden, Abraham, etc, everyone was great!It was fun and empowering to make my own custom jewelry and I can’t wait til the Boise locations opens so we can do it again!

Jennifer N

a year ago

So much fun! I was so pleased with how my earrings turned out - as someone who doesn't have much creativity, I was a bit nervous but wow! Clara was fantastic walking us through every process step-by-step, incredibly patient and knowledgeable. Everyone in our party...Read More

Emma Lammi -Local Guide

a year ago

I was unprepared to be here for 3+ hours. But that’s how long this takes. You spend a lot of time just sitting and doing nothing because the instructor has to do a lot of stuff for you. And can only help one person at...Read More

Hannah Clarneau

4 days ago

Booked an appointment for my husband and I for our 5 year anniversary. The folks that work there are super sweet. The stone selection was lacking to the point that we decided to not make anything. Most of the stones were too big to be...Read More

Astara Briarart

4 months ago

I've waited a few weeks to write this review because I was very upset with our families experience and wanted to give myself time to see if I was just overreacting.Unfortunately the longer I go the more I see why our experience was not hardly what we expected or in my opinion worth the insane amount of money.So our first problem was with the fact that I did this for my Aunts birthday and set up for six of us to go. Now being a bigger group I set it up month's in advance but once we got there we were separated on two different tables with a couple joining on the other table while our family was split. Which was super odd considering had we known a group of six had a forced 18% gratuity even though we were not seated together. We could have just come in three and three and not forced to pay a gratuity and it would have been the same.That alone is another quam I have, an expected gratuity which on the website is not listed and is only mentioned in one preparation email.The whole time it felt like we were being rushed and the girl helping us was nice but seemed very flustered as were most of the silversmiths there. She also admitted to not totally knowing how to help me with my ring that was a resin and rock inlay.My cousins and I on one table got finished nearly an hour before our other family and had to sit and wait while they had similar rings that took almost double the time.Unfortunately it seems this whole environment at the City creek location is getting as many people in as possible which made our family planned birthday include two other people when the girl helping their table seemed rushed and flustered as it was with so many people to help.Yet another problem was in an environment where you will be waiting for polishing or other things done by your silversmith which I get waiting but they put the music incredibly loud making it hard to hear the instructor or just talk with family while waiting.I gained a massive head ache alone from the music which one girl working there even was greatful as we paid when someone turned it down saying "thank goodness now I can hear myself think."I work in retail and do family and kid camps so I come from a background where seeing how lacking the environment was made it so much worse to me.Your customers make your business and rushing an event that should be somthing that brings people together and makes memories into a hectic, loud and unpleasant experience for a $130 price tag or more individually is regrettable at the very least.This could be a fantastic time if done right but as it was for our family and seemingly for the couple added to our group it was a birthday event I regretted bringing my family to for both the time and money spent.I understand city creek is an expensive retail outlet and I know the rent must be atrocious yet treating your customers like they should just expect to spend a wad of money and pack in as many people and rush things does not create an environment that makes people want to come back.I think a good supervisor would really help some of the problems I saw with those working there to help and support them better.In the end I would not send family or friends to do this after our experience.(P.s and no they don't validate but like honestly that's low on the problem list at this point.)

Tegan S

3 months ago

My husband and I recently visited The Gem Studio in SLC to celebrate our anniversary, and overall, it was a fun and unique experience creating our own jewelry. Our guide was helpful and friendly, making the process enjoyable. However, it ended up being more expensive...Read More

Lauren Wardle

6 months ago

We did the charm class. It was a fun experience but it seemed like a lot of things were sold out. Also if you have a metal allergy you basically have no options and they seemed cheap. It cost way more than it should. Just...Read More

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Gem Studio - Salt Lake City Review Summary