Reviews (989) 799-8266 Call Direction Website Photos About
Call Direction Website Reviews

About

Geek Squad is a mobile phone repair shop in Saginaw, MI.

Geek Squad Review Summary

The summary is generated by AI, based on reviews.

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3.1
(45 Reviews)
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matthew weddling
matthew weddling -Google user
3 months ago
Had them try and fix an issue on my computer remotely and completely locked me out. Now nothing works on my computer.... My computer is only 1 day old and it is fried because of them I will never do business with them again 2000$...Read More
Juan Gonzales
Juan Gonzales -Google user
5 months ago
Megan and Santoya were absolutely knowledgeable caring and got the mission done. I tried to tip cash but they were just happy to serve me. Please keep up the unattachable greatness you have achieved in representing customer service.
Donald Hall
Donald Hall -Google user
3 months ago
Even though we didn't have an appointment, Riley went above and beyond to help my mom get all of the info transferred to her new phone. Great employee!
Dettrea Weston (Dee)
Dettrea Weston (Dee) -Google user
9 months ago
Few if any technicians! I had to reschedule 3 times and after nearly two weeks, I’m still needing my desktop serviced! They were polite however and refunded me at no cost each time… 3 chances, mind you! But I could have had a tech sooner!...Read More
Debbie Schultz
Debbie Schultz -Google user
a year ago
I will never buy anything from Best Buy again my experience was awful. You can’t talk to the actual store anymore where you purchased the item unless you go to the store. After talking to 3 different customer support people and also being disconnected 2...Read More
megan przygocki
megan przygocki -Google user
2 weeks ago
Brian from Geek Squad fixed my camera in like 2 minutes!
Kenny Larson
Kenny Larson -Google user
3 years ago
The customer service here far exceeds what you get a lot of times especially with automotive work. Eric and Jeff are exceptional people! Jeff talked me through all the options available for car stereos and back up cameras. Eric did the install for me and...Read More
Marilyn Allan
Marilyn Allan -Google user
3 years ago
Was told I would not be charged for a tech to come to the house (asked for clarification several times before I agreed to this service) only to have the tech tell me that he could not fix the problem and he would not...Read More
Janelle Nielsen
Janelle Nielsen -Google user
8 years ago
Horrible service. We dropped off our computer and it needed a new hard drive and new software. We had to order our software ourselves, have it delivered to our house and then take it into the store (who already had our computer). We told them...Read More
Anywhere Outdoors
Anywhere Outdoors -Google user
9 years ago
Horrible Service. I gave them my information, and they typed in almost all of the shipping information incorrectly. When I called them to get it corrected they told me I would have to call back everyday to see if I could get the tracking information...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot