Reviews (973) 623-0272 Call Direction Website Photos About
Call Direction Website Reviews

About

GameStop is a video game store in Newark, NJ.

GameStop Review Summary

The summary was generated by AI, based on reviews.

GameStop at 786 Broad St offers a wide selection of new and used games, consoles, and accessories. Customers praise the knowledgeable staff, competitive prices, and convenient trade-in program. However, some reviewers mention long wait times and disorganized store layout.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.3/5

Trustpilot: 3.8/5

Sitejabber: 4.0/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.1
(628 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Chris Andrews
Chris Andrews -Google user
5 years ago
Amanda was super helpful finding my 5 year old son and I, two Jim Lee Funko Pops that weren't on the shelf. She even gave my son a free pokemon card!
Chris Mason
Chris Mason -Google user
3 months ago
Awesome staff. Very helpful and honest people who really know their stuff and extremely knowledgeable about everything in the gaming world from games to gaming systems to all the latest tech. Extremely helpful and honest and reliable, caring employees. Definitely a 2 thumbs up
Jonathan M
Jonathan M -Google user
2 months ago
Very chill and pleasant experience. The employees are very knowledgeable and helpful. I would definitely recommend
Railfanning Productions
Railfanning Productions -Google user
a week ago
They Sell great gaming stuff
Girolamo Bruscianelli
Girolamo Bruscianelli -Google user
11 months ago
I enjoy GameStop you can go there and trade your old games by new games and a variety of other stuff Pokemon cards magic cards and also all your necessities for gamers it's better than going online and shopping it gives you that real mom...Read More
Red Just (RedDotJust)
Red Just (RedDotJust) -Google user
5 years ago
Great customer service will help you figure out what you like and what you want to buy/preorder so they are really reliable if not to busy but haven't came across a time where they weren't helpful so it would have to be a all-around 5...Read More
Joanne Pham
Joanne Pham -Google user
4 years ago
There's a girl that works here, I forgot her name (sorry!), who is so incredibly helpful. I had ordered a controller for my sister, and it got lost in their system. She had the item, but she couldn't check it out for me. This young...Read More
Roy Vasquez
Roy Vasquez -Google user
4 years ago
My experience at this GameStop is always a great one! I go there a few times a week for pops and collectibles. The manager Kristine and her employees are always so helpful in helping me find what I want and making shopping so easy! I...Read More
Adam Walker
Adam Walker -Google user
Edited 9 months ago
Slowly, gamestop is making a clutch comeback with certain deals! Johnathan and Jamar make the store worth visiting!
lenlee hosang
lenlee hosang -Google user
10 months ago
Really easy to find things and helpful staff
Ghost Dogg
Ghost Dogg -Google user
7 years ago
The store is awesome and the customer service is great they always have what you want and if they don't they will ask you if you would like for them to reserve it for you so that next time you come in you will...Read More
Mevy Espinoza
Mevy Espinoza -Google user
5 years ago
The employee who helped me was super nice, had a lot of patience and answer all my question and helped me with the item I needed for my son ,
CB
CB -Google user
2 years ago
I'd give this place 10 stars if I could. The were helpful from the top down!
Daniel Castro
Daniel Castro -Google user
6 years ago
Small location but GREAT selection. Ultra friendly staff and quite knowledgeable. You'll be in good hands here
patrice bennet
patrice bennet -Google user
2 years ago
The staff was very helpful and patient with my multiple questions
Cory Cas
Cory Cas -Google user
9 years ago
I thought the girl was very nice describing what deals they have and gonna have in future dates! What else more can u ask?!
Franklin Stewart
Franklin Stewart -Google user
3 years ago
The store is on Broad Street and safe because of the high Newark Police present on the blocks, it make me feel safe!!!! A great source of new and used older games!!!!
Jonathan Demoura
Jonathan Demoura -Google user
7 years ago
Employees were very helpful and had my items ready when I got to the cashier.
Bag of Bones
Bag of Bones -Google user
8 years ago
Friendly workers they are knowledgeable about their games. Good place to go for quick pick ups they get things done
Cameron Baker
Cameron Baker -Google user
3 years ago
Every time I go to GameStop, I feel very excited ever since I was 5 years old to buy games for my Nintendo Wii, and now I buy games for my Wii, Switch and PS4.

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments