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GameStop is a video game store in Hawthorne, CA.

GameStop Review Summary

The summary was generated by AI, based on reviews.

This GameStop location is a gamer's paradise, with a vast selection of new and used games, consoles, and accessories. The knowledgeable staff is always happy to help with recommendations and troubleshooting. While the store can get busy, the overall experience is always positive.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

Facebook Reviews: 4.5/5

Trustpilot: 4.1/5

Sitejabber: 4.0/5

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Reviews & Ratings

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4.3
(251 Reviews)
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John Lennig
John Lennig -Google user
a year ago
Staff was very helpful to my wife and I as we were looking for headphones for my self and my son. They checked the back twice as well as offering first had product experience with the option they showed us. The manager allowed her employee...Read More
Casey Fabre
Casey Fabre -Google user
a year ago
The team at this location provided excellent customer service, which I emphatically appreciated! They helped me find a store that had the headphones I needed and are always attentive when I call in for item availability. A special shoutout to Jules as well for her helpfulness...Read More
Astrid Contreras
Astrid Contreras -Google user
2 years ago
I was there today to pick up Zelda Tears of the Kingdom and the staff exemplified top notch customer service! They handled the line gracefully, they were all VERY kind, kept the environment lively, and they were highly efficient. Thank you so much to the lady and...Read More
David Bouchard
David Bouchard -Google user
a year ago
Very friendly and helpful staff. Sure is well organized. This store is my go-to when I need to get something in person. I highly recommend.
Andres Avalos
Andres Avalos -Google user
2 years ago
This has become my default GameStop for the last 2 years. The staff is friendly and chatty. They've pointed me to some great games when I've been at a loss on what to buy. Stop on in and tell em that Andres sent you. (They...Read More
Adam Alonzo
Adam Alonzo -Google user
6 years ago
This GameStop is well stocked and in a good location. The staff is always very friendly and helpful. Vanessa, John, and Clayton in particular have been extremely helpful in finding rare items and are very responsive. This GameStop also always calls quickly when pre-orders are...Read More
Francisco Diaz
Francisco Diaz -Google user
4 months ago
Great customer service!
Frankie S Mossman
Frankie S Mossman -Google user
2 years ago
Customer service is awesome. Love this specific store. Always very friendly. The guy the works there currently to very helpful
Ashley Zomalt
Ashley Zomalt -Google user
8 years ago
The best customer service and super great with kids. My son went to purchase an item and didn't have enough money and the staff changed the price so he could afford it. His experience here totally made his day and made this family customers for...Read More
Kyle Tugade
Kyle Tugade -Google user
a year ago
Went in for a trade in. Great experience. Worker attempted to assist me with getting most money for my iPhone I was trading in
Patrick Soon
Patrick Soon -Google user
5 years ago
Bit of a wait because they had a ton of people in the store. But, service was speedy and efficient. Didn't let me down. They really are a Prestige store.
Alonso Gomez
Alonso Gomez -Google user
7 years ago
Went 3/18/18 and I had great service. This gamestop is awesome! They have so many products. Also I loved the fact that they had a large selection of Nintendo Wii games. Not only that but all the games I bought had the original cases and...Read More
Matteo
Matteo -Google user
3 years ago
Clean store, great selection, and helpful staff. They rock at this location. That are great at searching the other local stores for inventory if they don't have what you need.
Jacqueline Leines
Jacqueline Leines -Google user
2 years ago
Was in Thursday night (Dec 29) and the man behind the counter was friendly and knowledgeable picking out games. Decent selection for post- Christmas.
Matthew Risi
Matthew Risi -Google user
10 years ago
Best GameStop location I've ever been to. One of the store managers, John, is absolutely responsive to customer needs and works incredibly hard to provide stellar service. This is now my store of choice.
ReefwithMee
ReefwithMee -Google user
6 years ago
I bought the Let's Go Pikachu Combo from here. When I went home and docked the game it was a bit distorted (blurry). I was heartbroken that it would be my version that was defective. I was finally free two days later. I called and...Read More
Alex Cain
Alex Cain -Google user
10 years ago
This is my favorite Gamestop in the greater LA area. The staff is always willing and able to discuss any question no matter how much of a n00b you are and they treat you with respect which I can't always say with Gamestop employees.Their used...Read More
Muhammed Al!
Muhammed Al! -Google user
2 years ago
I might not be happy with the price given but I'm satisfied with the service done
MerGaNI “GaNI” Yates
MerGaNI “GaNI” Yates -Google user
11 years ago
Always tell u what's best in gaming never afraid to say this game sux to save ur money for a better one. All the guys here are good but best experiences I've had happened with Sergio don't find good customer service they off give this...Read More
Araceli Sanchez
Araceli Sanchez -Google user
5 years ago
Pretty good service, I found that my son wanted and also they offered me the pre order deal.

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments