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GameStop is a video game store in Lakewood, CA.

GameStop Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(260 Reviews)
5
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1
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NueNue Wobilll
NueNue Wobilll -Google user
5 years ago
Great customer service. But need to re order some games. But they do have all the new games had to get this for my boyfriend
YugiohWithLo
YugiohWithLo -Google user
4 years ago
Love to go to gamestop's every chance I get.
Royal Harrington
Royal Harrington -Google user
6 months ago
This is the only GameStop I will go to! I had a rough day (I was literally crying) when I was on my way to pick up my Xbox One S I purchased online. As soon as I walked in, Pete greeted me with the...Read More
Livier07Arteaga
Livier07Arteaga -Google user
2 years ago
Assisted by Martin today! Helpful and sweet staff at this location. Walked in extremely clueless but walked out comforted and informed. Clean store with friendly GENUINE customer service. I had many laughs. Will definitely be returning
Jordan Clouser
Jordan Clouser -Google user
Edited a year ago
Always get what i need here , everyones normaly pretty chill who work here havnt had any issues so far and this guy Pete yo you know who you are huge shout out to Pete best help most respectful always big smiles great vibes all...Read More
Celvin Reyes
Celvin Reyes -Google user
a year ago
Every time I go to this place I always come out happy I love the employees positive attitude today I went to pick up my game and the worker was super friendly.
Latasha Tisby
Latasha Tisby -Google user
6 months ago
GameStop at school especially the one in Lakewood me and my boyfriend we go there every so often to buy video games
Cordricus Reliford
Cordricus Reliford -Google user
5 years ago
Look I telling you guys this. This store location here is AMAZING!!!! Not because they have what you want or need here but because of their customer service. Today I went in this store location hoping to pickup a copy of Ghost of Tsushima. I...Read More
Chestopher Harrold
Chestopher Harrold -Google user
3 years ago
They have been there for over 13 years and the store manager let's say *Mel*, has always been kinda and an awesome person to talk to. I have never been let down, and the entire store goes the extra mile for their customers.
Melaan Middleton
Melaan Middleton -Google user
5 years ago
The employees are gamers first, easy to talk to and overall are good people that give quality service. (Warning!) limited time items like some controllers or other accessories, even if warranted are almost impossible to replace if your looking to get the same item. That being...Read More
Oscar Silva
Oscar Silva -Google user
2 years ago
Went to get my controller replaced and Pete was the member that helped me was very friendly and went straight forward on what I needed even had a game and product talk!!
Johnny B
Johnny B -Google user
3 years ago
Melissa, Sam and Paris are the best employees GameStop could’ve ever asked for. Without them is like no hot to your chocolate. It’s a must. Happy holidays
S!R JONATHAN W!LL!NGHAM
S!R JONATHAN W!LL!NGHAM -Google user
4 years ago
Came here w/ my 11-year old who needed a new gaming head set. It was pretty crowded w/ the store being maxed out for in store customers and social distancing rules however the woman who assisted us worked efficiently and fast.
Pauline Burgos
Pauline Burgos -Google user
Edited 4 years ago
I love coming to this gamestop. The people here are super friendly and make sure that you leave their store very satisfied. I give this store more than 5 stars.
Alonso Gomez
Alonso Gomez -Google user
6 years ago
One of the best Game Stop stores I go to! Always nice and clean. The workers are always very friendly, helpful, and they even know and like videogames! Very friendly environment here!
Anthony Tonk
Anthony Tonk -Google user
2 years ago
I haven't been to a GameStop in years. I was impressed by their inventory and the clerks helpfulness. If you are looking for a game, this GameStop probably has it.
juan jimenez
juan jimenez -Google user
6 years ago
Recently came to this game stop to get some action figures and treasure was very helpful and she went out of her way to help me. She was great
Juan Hermosillo (Johnny)
Juan Hermosillo (Johnny) -Google user
4 years ago
Great atmosphere, friendly knowledgeable staff, not too crowded and was easily able to find the game I was looking for.
Mrs. Ann Thomas
Mrs. Ann Thomas -Google user
4 years ago
I got there just in time. The line was truly long! I had to find a game that I had been searching for!!! Small place but has good stuff!!!
James G
James G -Google user
8 years ago
The customer service is great, the people who work there are friendly and go out of the way to help you if you need it

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments