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GameStop is a video game store in San Diego, CA.

GameStop Review Summary

The summary was generated by AI, based on reviews.

This GameStop location offers a wide selection of new and used games, consoles, and accessories. The staff is knowledgeable and helpful, making it easy to find what you need. The store is well-organized and clean, making for a pleasant shopping experience.

Review Rating Chart

Yelp: 4.5/5

Google Reviews: 4.4/5

Facebook Reviews: 4.5/5

TripAdvisor: 4.5/5

Sitejabber: 4.5/5

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Reviews & Ratings

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4.3
(176 Reviews)
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176 Reviews on “GameStop in San Diego”

  • Customer service nightmare. Went to stand in line for a Switch II (graduation gift for my son) after calling to verify that they’d give out numbers for extra (non-preordered units). Got a number, was told confidently that I could cone back later to pay. After 3 trips there, standing in line, despite being told that there would be no problem (and politely asking a couple times for updates or clarification), when I finally went to pay, I was told there were no more units. No apology for my wasted time (about 2 hrs in total, not including gas for 2 extra trips there). They were expecting more units the next day but said they would not honor the number they gave me. Do not give these indifferent, arrogant clowns your business.

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Nicole Goebel
Nicole Goebel -Google user
a year ago
All your gaming needs, you can find it here. And a great place to look for gifts for the cartoons enthusiasts.
z
z -Google user
a week ago
I tried GameStop again I said I wasn't going to the first time I got a preowned PlayStation the controller didn't work had to go back second time got a Nintendo switch controllers couldn't hold charges had to go back third time got an Xbox...Read More
Mark Riley Jr
Mark Riley Jr -Google user
a month ago
Very neat, clean, and organized place. Staff is friendly and informed. Definitely go out of the way to be help. Sometimes, an occasional youtuber or nfl player shows up here. It's my favorite place to go to.
Stuart Burke
Stuart Burke -Google user
8 months ago
I came here with a problem that I had with my switch and Mark was so helpful. I hope he gets recognition from his supervisor he went above and beyond to help me leave with a working switch that day. He deserves a raise for...Read More
Ali Salim
Ali Salim -Google user
7 months ago
An employee whose name was Jay was super helpful and answered all of my questions and went above and beyond to help me even though I was asking a bit much
crazywayz77 crazywayz77
crazywayz77 crazywayz77 -Google user
a year ago
Today 2/24/24 AJ was so amazingly helpful he was professional and incredibly knowledgeable, thank you so much! Andrew and Kelly were super helpful and had such professional customer service! Thank you so much for all of your help with my selections for my daughter's birthday!
E. C.
E. C. -Google user
2 years ago
Staff are great! Available for help but stay out of your way if you don’t need them. They help you get the best out of the pro membership once they’ve successfully upsold you into it. Sometimes they don’t have specific merch in stock.
jscraig1973
jscraig1973 -Google user
a year ago
excellent customer service on 6/5. young man was knowledgeable and made our shopping experience perfect. we will be back!
Ron Simmons
Ron Simmons -Google user
5 years ago
The service here is amazing. It is nice to go somewhere were those helping you are passionate about the products they sell. Prices they charge are on par with other retailers so you don't feel like you are being ripped off. I will continue to...Read More
Rebecca W
Rebecca W -Google user
2 years ago
I went in about 4 weeks ago and Kira helped me out! They were the most splendid person to speak with and updated me about so many cool things! I placed an order for the Resident Evil 4 collectors edition for the ps4 and they...Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments