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About

Furniture Row is a furniture store in Draper, UT.

Furniture Row Review Summary

The summary was generated by AI, based on reviews.

Furniture Row at 54 Ikea Way offers a wide selection of stylish and affordable furniture, with customers praising the helpful staff and in-store experience. However, some reviewers noted issues with delivery and customer service.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.5/5

Facebook Reviews: 4.7/5

Trustpilot: 4.0/5

Better Business Bureau: 4.5/5

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Reviews & Ratings

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4.4
(1577 Reviews)
5
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Tammy Whitten
Tammy Whitten -Google user
Edited a year ago
I loved not being bothered as my husband and I just looked around. We were looking for the perfect sofa set and boy did we find it! Thanks to Erin for just the perfect amount of customer service. We’ll be back when we convert...Read More
M S
M S -Google user
2 weeks ago
Furniture Row has an expansive “no pressure” show room that we looked over at our own pace. After we found items of interest, Alexandra was ready with prices and availability information. Our decision then became easy thanks to her help. The recliner...Read More
CF Grief Support Inbox
CF Grief Support Inbox -Google user
2 weeks ago
Adaimia and Alexandria were so great to work with Alexandria had so much patience with us and my crazy mix and match ideas for our new dining room set. Just waiting for the dining set to arrive Hoping everything looks as great as we imagine. Draper store really has...Read More
M Clark
M Clark -Google user
2 weeks ago
I needed a chair with very specific abilities/requirements. We went to Furniture Row and was greeted by Alex. I was pleasantly surprised by the selection and price point of chairs available and Alex knowledge of them all. He did not push the most expensive chair,...Read More
Lori Nielson
Lori Nielson -Google user
a month ago
Employees very friendly. Worked to get us the best value for our money. Very patient. Didn’t follow us around like other furniture stores sales res do. But we’re readily available when we needed them. Stayed past closing time to assist us.
Robert Dority
Robert Dority -Google user
3 months ago
Purchased a new living room set from FR. The sales people were knowledgeable and helpful without high pressure tactics. Our order came in a week earlier than expected and the delivery process was seamless. The delivery team were right on time and...Read More
Patricia Bains-Jordan
Patricia Bains-Jordan -Google user
3 weeks ago
WOW! What a fabulous shopping experience! The sales people here don’t jump all over you, they just let us roam around till we found something we wanted to ask Questions about. Alex was our sales person and he is so very knowledgeable, personable and caring!...Read More
Morgan Hansen
Morgan Hansen -Google user
2 months ago
We recently purchased a couch and bedroom set from furniture row and had the most amazing experience at your Draper location. Brayden was our sales rep and was so helpful, answered all questions and made the purchase and financing process so easy! We found there...Read More
Lauren Collins
Lauren Collins -Google user
2 weeks ago
As someone who is an avid shopper on Marketplace, I decided I’d pull the trigger and buy brand new for once. We went to Ashley Furniture first and were literally stalked the entire time while we simply wanted the freedom to browse. We told the...Read More
DeeDee Castro
DeeDee Castro -Google user
4 weeks ago
We found exactly what we wanted at a great price. There were no pushy salespeople, which we loved and they helped us load it into our truck. Great experience for sure!!
God's Daughter
God's Daughter -Google user
a month ago
Blake was extremely helpful and kind. He went out of his way to make sure we got there best deals. My brother who was purchasing the sofa is a disabled Veteran and Blake along with his manager really made my brothers day. THANK YOU!
Kaitlyn
Kaitlyn -Google user
3 months ago
Went to Ashley furniture and Furniture Row (located right by each other) and Furniture Row was by far my favorite. For such a large space it's incredibly cozy which made Ashley furniture seem sterile in comparison. None of the sales people were pushy AT ALL....Read More
Anthon Lemon
Anthon Lemon -Google user
3 weeks ago
Really wonderful experience. We were looking for a little bit of everything when we went in. The employees kept checking in on us but not being overbearing. Soon as we found what we wanted they were available to help. The transaction went very smoothly.
Wendy Porter
Wendy Porter -Google user
2 months ago
We enjoy shopping here because no one stalks you through their show room. You can take your time and look around with no pressure. There is always a sales person nearby if you have questions. Price guarantee until you take possession of...Read More
Mason Walker
Mason Walker -Google user
3 months ago
So good. We left Ashley Furniture frustrated that we couldn’t even browse because the salesman was breathing down our necks and wouldn’t stop explaining how good their rivets are. The vibes in Furniture Row were immaculate. No one bothered us, we just tried out all...Read More
Nick Rudelich
Nick Rudelich -Google user
a week ago
Great experience here. Usually gone to rc willey and decided to check these guys out befire making a desicion. Better quality and prices. Manager was fantastic and knowledgeable. Check them out. Just a little slow to ship the product. 2-3 weeks.
chad wilkinson
chad wilkinson -Google user
3 months ago
We came in today to purchase some couches and Alexandria was helping us today. She was amazing. She was patient and more than willing to walk around the store with us multiple times until we made a decision. She was so great to work with!
Kayla Tibbitts
Kayla Tibbitts -Google user
4 months ago
Blake was amazing! I loved that we could go in and stroll and figure out what we liked but then he would check in to make sure we didn't have questions. I ended up getting my dream chair at an amazing price! Would highly recommend!!
fred Scurti
fred Scurti -Google user
3 months ago
I had the best experience ever as I was buying furniture for my home I just moved into in Utah. Alexandra was perfect with her patience, guidance, and friendly but professional demeanor. Once she helped me decide on what I wanted, she walked me through...Read More
McKayla Sidwell
McKayla Sidwell -Google user
3 months ago
We came in a couple weeks ago looking for a couches and found one we fell in love with. We went in again today to buy it and Alexandra was very helpful and it was a fast process since we already knew what we wanted....Read More

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service

Payments

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check icon Credit cards
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