Nice flooring but I would not recommend this company for service.
At first things went really well and we were excited for our new flooring.
We received excellent service from our initial visit to the show room and through the subsequent weeks while the project was underway.
However,...
Read MoreNice flooring but I would not recommend this company for service.
At first things went really well and we were excited for our new flooring.
We received excellent service from our initial visit to the show room and through the subsequent weeks while the project was underway.
However, things took a turn for the worse when our contractor got Covid.
There were some hiccups in getting everything completely finished, due in part to scheduling conflicts between when the electrician completed a part of the job, resulting in the painting needing touch ups, and vice versa, where some paint got in electrical components and needed to be replaced.
The owner had to step in the communication unraveled. Jason worked with me to get many things finished but I wasn't satisfied that all of the details were taken care of. The flooring product is very lovely, but I would recommend stopping there and not using them for more comprehensive renovations.
Painting was a big issue and I do not recommend working with Carlos. He was sloppy and I made him repaint things multiple times for using the wrong kind of paint or doing a lazy job.
You have to be on top of the little details yourself and even now, months after the project is done, I'm finding broken door frames where they replaced the baseboards, and the paint is coming off in areas that like the stairwell where they clearly didn't prep the wood and just slapped on a coat.
I would NOT recommend this company.
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