I would like to give the biggest shout out to employees I interacted with today!
Unfortunately I did not get their names as I was in frantic mode.
My foster pup ended up knocking over, and eating my other dogs medical eye prescriptions which are highly toxic....
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I would like to give the biggest shout out to employees I interacted with today!
Unfortunately I did not get their names as I was in frantic mode.
My foster pup ended up knocking over, and eating my other dogs medical eye prescriptions which are highly toxic. I gave him peroxide, but with how toxic it is he needed activated charcoal as well
My vet is an hour away, and just closing, then I called emergency vets and ot was hours long wait. I looked for ao long everywhere for it, and seen it was here I called beforehand to see if it was actually in stock, and the lady I spoke with as I was asking questions she's like okay tell me the specifics of what you're looking for I told her she was concerned, and went to locate the product, and tell me what was there, and was so beyond kind. Then, when I went in a nice gentleman was with a customer, and I am still in frantic mode looking around. When he's done he asked me how he could help me and all I could say was activated charcoal.
He said oh yes you called! He too was so kind and concerned lead me right to the way.
Once I checked out I noticed it had flavoring in it, and went back over just looking around for no flavor, and he could see I was overwhelmed and worried all over the place he's like what else can I do for you to help you in a sense of take some of this worry away from you, and again helped me.
Thank you to the two who helped me today, your kindness is so gracious, and truly goes such a long way, and helps, and affects people in a different way than just customer service to a person.