I made an appointment with a sales representative yesterday. When I arrived today, she was not in. From beginning to end, I had an awful experience. Michael, the rep who was going to assist us, had zero information noted about my appointment. Michael was very...
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I made an appointment with a sales representative yesterday. When I arrived today, she was not in. From beginning to end, I had an awful experience. Michael, the rep who was going to assist us, had zero information noted about my appointment. Michael was very unprofessional all around. As I was telling him my desires for the vehicle, he gave his counter statement throughout the process instead of actively listening. One of his first questions were, “Can I run your credit so we can get accurate numbers?” And my reply was no. Then he followed up with, “When?” Of course if we agree with the numbers FIRST, THEN we can run my credit to finalize the deal. We were left at the desk while he went to chat with his coworkers. He came back to the desk where I was sitting, didn’t say one word and grabbed his water bottle. Then, he walked outside and went to smoke. I got my belongings and walked out. I will not do business with them and I recommend you do not either.