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Frederick Subaru is a subaru dealer in Frederick, MD.

Frederick Subaru Review Summary

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4.5
(520 Reviews)
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Chris Licodo
Chris Licodo
2 months ago
Teresa is extremely talented,Professional and knowledgeable as always.A great resource and the love for the job shines through.Everything Subaru is perfect as always.I do wanna know the price on that fixie in the showroom.Thank you everyone involved with my car today.
Mike Baker
Mike Baker -Local Guide
a year ago
We have purchased many cars but have never experienced such great service and expertise from start to finish- it was a true pleasure. Grant was amazingly knowledgeable of the Forester and it’s every feature with focus on safety and tech features and how to efficiently...Read More
Khan Haroon
Khan Haroon -Local Guide
a year ago
Excellent and outstanding business experience i had, really impressed by the whole process how smooth it was, Me being in car industry my self and gone through it many time and seen how it happens. Starting form the sales consultant (Roberto Lopez) very professional no...Read More
Ann Beachley
Ann Beachley
a week ago
This was my first time buying a car from Frederick Subaru. The experience far exceeded my expectations.The moment I walked into the dealership I was greeted warmly by Roberto. He was very knowledgeable and took the time to understand what I was looking for....Read More
Erik Wolf
Erik Wolf
4 days ago
The entire buying experience couldn’t have been better. I was able to have an email exchange beforehand to negotiate a fair price so I knew what to expect before I had to go to the dealership. Once there Grant provided expert knowledge of the vehicle...Read More
Andy Silber
Andy Silber
a month ago
This location is awesome! They repaired my Subaru quickly. Theresa was extremely friendly and explained the specifics. She went above and beyond with helping me out.The warrantied repair was done quickly. The entire staff were two major thumbs up.
James Filson
James Filson
a month ago
Chelsea Hamilton
Chelsea Hamilton
2 months ago
From the start Roberto was incrediblyHelpful and gracious. Never pushy. He listened to our needs, always offering to show us various models. We ultimately decided on the Ascent. Pat was incredibly helpful with our financing and walked us through with detailed explanation. This was the...Read More
Tauranger
Tauranger
2 months ago
Service was very quick. I did not have to wait long, which turned out to be great with my day changing quick so I needed my car back earlier. The service team also worked to fix a glitch in the system with my account;...Read More
Robert Nugent
Robert Nugent
a month ago
From the first email contact to get an out the door price to the orientation session with the salesman and the final steps with the financial person everything was first rate. I contacted several other dealers and Frederick was by far the quickest and most...Read More
Kathy Marcum
Kathy Marcum -Local Guide
a month ago
I take back my good review. Though the staff may have been courteous and efficient, the labor charge was utterly ridiculous! I was charged $337.50 for labor for a service that took only 1 hours and 10 minutes! They charge by the...Read More
Stacy Crickman
Stacy Crickman
2 months ago
Came in for an oil change today. Dealt with Jim. Made me feel like I was a bother. Then tried to charge me for a service I didn’t ask for. Not a good experience. I normally deal with Theresa. She’s always great!...Read More
Sue Kalons
Sue Kalons
2 months ago
Frederick SUBARU are a good bunch to deal with. They are thorough, friendly, and take the time to explain things you may have a question about. We bought our Outback there in 2014 and have recommended these folks to some friends, who ended...Read More
Carlos Gonzalez
Carlos Gonzalez
3 weeks ago
You know... I used to hate going to the dealer. I was always worried about getting scammed or being taken advantage of. Too many bad experiences.. Frederick Subaru has completely changed how I view dealer service departments. I am always taken care of, the staff...Read More
Hope fortheEarth
Hope fortheEarth
4 months ago
Service has improved; parts and service now appear to be talking to one another, which they were not doing in 2020, and they correctly note the year of your car (versus confusing a vehicle serviced in the past, with the current newer vehicle). Availability of...Read More
Emily C.
Emily C.
5 months ago
We had the best car buying experience we’ve ever had at Frederick Subaru. No nonsense, easy communication with Melissa over the phone. We got a great vehicle for a great price, and we didn’t feel like we were at a car dealership! Everyone was so...Read More
Girija Subramaniam
Girija Subramaniam -Local Guide
2 months ago
We purchased a 2024 Subaru Crosstrek from this location. Great customer service. They gave a good price right off the bat. There was no pressure to upsell features we didn't need. They went out of their way to arrange for our preferred color of car....Read More
Page Gustin
Page Gustin
4 months ago
My husband and I had to make an emergency stop at the service department when our Crosstrek started making noises on the highway. They were busy with appointments, but took a look at our car. It ended up being an easy fix. We are SO...Read More
Maureen Walker
Maureen Walker
6 months ago
I went to the dealership when my AC stopped working. They quoted me $2,200 to have it fixed. I opted out to get a second opinion. Went to a local mechanic, who shared that only my AC needed charging and I was low on Freon....Read More
Barry E
Barry E -Local Guide
4 months ago
The Frederick Subaru service department did a superb job of helping us. The ignition switch on our Impreza jammed so I could not turn key to start the car and it had to be towed in. They got their mechanic started on it Immediately and...Read More
Jerry Kravetzker
Jerry Kravetzker
4 months ago
The entire process was smooth and friendly (even the financing part). Would have given the 5th star if I had been asked what features and options I currently have, and would want to see in my new vehicle. Could have meant buying the "touring" package...Read More
Joan Hertel
Joan Hertel
8 months ago
I am not usually impressed with any car dealership. I have to say Frederick Subaru is definitely the exception. They had the smoothest, most painless buying experience I have ever had. Our salesperson, Brad, got the exact car we wanted, knew his...Read More
Tony D
Tony D -Local Guide
7 months ago
This is where I purchased my Subaru and where I take it for service. When taking it for service I have never got the call stating "While doing the service that you brought it in for, we found a number of other problems."...Read More
Tom Benisch
Tom Benisch -Local Guide
a year ago
Our experience dealing with Grant at Frederick Subaru was extraordinary. He asked questions to understand our needs and went over the owner's manual with us while we were at the dealership. Grant even tabbed some pages so we could easily refer to our...Read More
Julie O Perkins
Julie O Perkins
9 months ago
UPDATE: This dealership has reached out to us to work out a solution, thankfully - they are earning our trust back!(Original post) BUYER BEWARE! DO NOT BUY A CAR FROM Frederick Subaru in MD. Our kid purchased a used car from this dealership and just...Read More
Robert Gump
Robert Gump
a year ago
have been fine getting regular maintenance done; pleasant, timely. However, I have been waiting since last year for touch-up paint. paid for, to fill a deep scratch on the hood of my blue pearl 2021 Outback. They blame Sherman Williams for the delay... How...Read More
Margarita Dimitrova
Margarita Dimitrova
a year ago
I bought a Subaru Impreza 2017 from the Frederic Motor Co through the sales person Mark Lawson. I would have not buy the car though I was looking exactly for the same car and model if I didn't meet Mark. He is kind, trustworthy and...Read More
Lauren Wilkes
Lauren Wilkes
a year ago
The service advisors here are pretty rude. If it wasn’t for their service manager Ashley I probably would’ve given 1 star. Ashley is amazing and a great asset to that dealership. One of the service advisors is the general managers son and maybe that’s why...Read More
Mike Eshbaugh
Mike Eshbaugh
3 years ago
Our Service Rep did the necessary research, and recommended the best tire and pricing for our needs. The offer included a rebate from the manufacturer, and the Service Rep even offered to submit the paperwork to get the rebate for us. He worked...Read More
Ann Werner
Ann Werner
a year ago
I usually don't go to a dealer for service because in the past, while I resided in California, it was my experience that the prices for simple things like an oil change or a brake job were substantially higher than going to an independent mom...Read More

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