I usually don't go to a dealer for service because in the past, while I resided in California, it was my experience that the prices for simple things like an oil change or a brake job were substantially higher than going to an independent mom...
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I usually don't go to a dealer for service because in the past, while I resided in California, it was my experience that the prices for simple things like an oil change or a brake job were substantially higher than going to an independent mom and pop type business. I found this isn't the case in the service department at Frederick Subaru. Plus, I can make an appointment and wait in comfort while the work is being done. This past week I went in for an oil change and tire rotation and was advised my rear brakes needed to be replaced. I was dismayed when the price was quoted, so I shopped around. Well, I guess the higher prices are still with us, because the cost I was quoted by all the competition was pretty much the same with the exception that I would have to drop my car off, find a way home and a way back to pick up my car, which posed a problem. My brakes were done in a little more than an hour while I read a book and had some coffee in the waiting room. I have always found the staff at Frederick Subaru to be competent, friendly, and helpful.