I had an “interesting” experience with FTG in Jackson.
Now with any review, remember this was my experience, and I’m just being honest, this doesn’t mean you’ll get same interactions.
First and foremost, I recommend this business.
Second, I know my job was unique and out of the...
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I had an “interesting” experience with FTG in Jackson.
Now with any review, remember this was my experience, and I’m just being honest, this doesn’t mean you’ll get same interactions.
First and foremost, I recommend this business.
Second, I know my job was unique and out of the way for them, but they did step up and helped me when needed.
My trouble was with the first installer, let’s just say he lacked a “professional decorum”. Most of the flooring was properly installed, but we had some poor workmanship, but here’s what really impressed me. The owner sent out another installer, verified the work was not satisfactory, and they replaced the material and returned with it done properly. Not all jobs are perfect, but a good business doesn’t use excuses, they step up and do the right thing, and the owner and my salesman made sure we were happy, and we couldn’t be happier with the customer service here.