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Firestone Complete Auto Care is a tire shop in Lawrence, MA.

Firestone Complete Auto Care Review Summary

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4
(145 Reviews)
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Roquelyn De la cruz
Roquelyn De la cruz -Google user
2 months ago
I had a very positive experience at Farestone thanks to Darlin excellent customer service and professionalism. From the very beginning, he was kind, attentive, and always willing to help. He took the time to explain everything patiently and clearly, which made me feel very comfortable...Read More
Celeste De Palma
Celeste De Palma -Google user
a month ago
Fantastic service! Yonis was great. I was driving for a pretty far work meeting when the tire pressure light came on... I suspected a nail, so I searched for the closest tire shop and this one had good reviewes. I will confirm. They saved me!!...Read More
Erick Gramajo
Erick Gramajo -Google user
3 months ago
Great service very impressive how fast they got the job done and plus the people in the store very nice and professional speacially Yonis was very helpful
Felicia Rejniak
Felicia Rejniak -Google user
7 months ago
This location was very nice and open. The young man I apologize I forgot his name was a sweet heart. Got my car in quickly and I did not have an appointment also, not only did he have a copy of my alignment sheet (one...Read More
Allison Blount
Allison Blount -Google user
2 months ago
Wonderful service very attentive and helpful, very speedy, helped me fix my issue on the same day! I appreciate all the help!!!
Gary Casanova
Gary Casanova -Google user
4 months ago
Very satisfied with the work performed on my vehicle. Staff are very courteous and professional. Clean atmosphere
Juan Cab
Juan Cab -Google user
a week ago
Great service,good price & quality
Ramon Vidal
Ramon Vidal -Google user
a month ago
Darlin do a great job,good customer service
Wendina Alezy
Wendina Alezy -Google user
a month ago
The best service,nice employee and cool
Cornelius Casey
Cornelius Casey -Google user
9 months ago
Excellent service. Always a smile and a can do attitude. Turn around time is never an issue. Luis and Darlin thank you for being there for my family.
jose encarnacion
jose encarnacion -Google user
a year ago
Cannot thank Jose and Team enough. I noted to them, "Apologies for the messy car from the kids." The team related, "I totally get it. I got two of my own." I was appreciative of them fitting me in without an appointment, and they...Read More
David Lang
David Lang -Google user
3 months ago
They can do everything, very skilled techs.
Arislandia Ortiz (Ari)
Arislandia Ortiz (Ari) -Google user
a month ago
Good service and very attentive!
Dave Weigel
Dave Weigel -Google user
a year ago
I was told that the dealership that I needed a four-wheel alignment. I already had a service contract with Firestone for a lifetime alignment. When I came to Firestone, they told me that the alignment was fine, that nothing needed to be done for...Read More
Carmen Geronimo
Carmen Geronimo -Google user
a month ago
Faster and good job… thank you
Paula Frew
Paula Frew -Google user
a year ago
The employees at Firestone are always honest and helpful to me. As a woman bringing my car into a shop by myself I could be taken advantage of. That does not happen at Firestone! I go to 2 or 3 different locations and it's always...Read More
John Daghlian
John Daghlian -Google user
7 months ago
Staff very friendly and professional. Keep up the good work.
Debra Coffill
Debra Coffill -Google user
6 years ago
Was pleasantly surprised that they were able to service my car so quickly. Four new snow tires. Feeling a bit safer since last night's storm made it abundantly clear that I needed them. And now!! Just happened to be there at noon when they...Read More
Edgar Escalante
Edgar Escalante -Google user
6 years ago
Great service. Front person was attentive and detail oriented, gave feedback to what was needed for the car, cant Express how happy I was with the service. Time wise it was normal time for a oil change and tire rotation, close to 45 minutes. ...Read More
Steve Chen
Steve Chen -Google user
Edited 2 years ago
Update: Elijah is a very nice person. I appreciate his help from the bottom of my heart. I dropped off my vehicle before 7 am for oil change, oil filter change, and tire rotation. It's ready by 10 am. The staff are friendly and helpful.
Elias D
Elias D -Google user
8 years ago
Always find it easy to set up an appointment on the phone with short notice. They always take good care of my car and inform me as to what they find and what my options are. Never pushy or pressure me to buy things I...Read More
Kevin Brown
Kevin Brown -Google user
3 years ago
Called them while waiting at another Firestone asked if they could fit me in today and they managed to have me in and out within 30 minutes. From my experience they seem very trustworthy and the position of the waiting room makes it so you...Read More
Ray Patalano
Ray Patalano -Google user
5 years ago
I thought the people were super nice, they did a great job. The guy who runs the place or at least was at the front desk I think his name was Jose was just as helpful as can be he couldn't do enough for me...Read More
Lugo Sandra
Lugo Sandra -Google user
3 years ago
Came to have my tires rotate and balance , i ask them if is possible that the job can be done before certain time and they say not a problem will get you out of here by that time, they did finish and did...Read More
Shawn Harty
Shawn Harty -Google user
2 years ago
What great service. I needed a blinker bulb replaced in my 2018 Tundra. They fixed it right away so I don't have to risk getting pulled over. Thank you Firestone.
Ricky Joaquin
Ricky Joaquin -Google user
7 years ago
Very professional team and very well priced. They offer a great warranty and also communicate very well. I you drop off your car they will have it done by the time you request. They are very good at customer service which is why they have...Read More
Rudy Arias
Rudy Arias -Google user
a year ago
Came in without appointment and they took care of me right away!! Julio was really helpful. Would definitely recommend.
Matahari Lied
Matahari Lied -Google user
a year ago
Although I'm sorry to see Jose leave as manager they couldn't have put a better person in charge over that Lawrence shop but Julio. I can't think of a reason to not bring your car to the Lawrence shop
Zuleica Feliz
Zuleica Feliz -Google user
2 months ago
the best service in all of Lawrence
Alexander Wood
Alexander Wood -Google user
a year ago
Amazing staff very nice people they take there time and make sure job is done right very amazed with the service

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointments recommended

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly