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Firestone Complete Auto Care is a tire shop in Wylie, TX.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

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3.8
(510 Reviews)
5
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2
1
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Tommy Reyna
Tommy Reyna -Google user
5 months ago
This was probably the best service I've ever received of a Firestone in a very short period of time. The technician was exceptional and provided unexpected assistance with above the line service. I highly recommend this person be commended for exceptional work not just on...Read More
Jim
Jim -Google user
a month ago
I was able to get a reliable quote over the phone, the associate (Mike) was able to consult the master mechanic for uncertainty items. And upon actual diagnostics I was told one of the suspected failure was not the case and I was then recommended...Read More
Anne Dunigan
Anne Dunigan -Google user
3 months ago
The young man who assisted me was awesome. He worked with Silver Rock for an hour, answered their questions, provided the photos and the part numbers to get my car serviced properly. My car drives like a dream. I wouldn't go anywhere else to have...Read More
Ashley Bowser
Ashley Bowser -Google user
3 months ago
I took my car here after noticing some shaking when braking. The front staff were very polite when I arrived. I ended up needing my brakes replaced which I hadn't done since purchasing the car. They looked over the rest of my car but no...Read More
ashley contreras
ashley contreras -Google user
a week ago
I'd give more stars if I could! The service manager Lo went above and beyond for me and I haven't had an experience like this in a while. I would definitely recommend this Firestone and will be using them exclusively moving forward.
BatteryGreat price
Carla Haggerty
Carla Haggerty -Google user
2 months ago
We were very pleased to schedule an appointment online for an alignment and to receive service on the same day. We were welcomed on our first visit to this well organized Firestone in Wylie, Texas. We did not have a long wait and...Read More
Alison Birney
Alison Birney -Google user
2 months ago
I have had a few repairs done at this shop, and the team there is always professional and helpful. They have always been on time when it come to scheduled repairs, which is always appreciated. The great staff makes me feel at ease knowing that...Read More
Steven Johnson
Steven Johnson -Google user
2 weeks ago
Fastest tire change I've ever seen, and I've been driving for almost 45 yrs. They were NOT pushy about other services, but pointed out things that did need attention.
TiresGreat price
Robert Garber
Robert Garber -Google user
2 months ago
I can't say enough about this place. They have a knowledgeable, friendly staff that provide great service. Whether it's simple services like tires and rotations or complex engine repairs, I have always had excellent service and intelligent diagnostics from the Firestone team.
Transmission, Tires, Auto engine diagnostic, General repairs, Wheel alignment, Brakes, Air conditioning, Oil changeGreat price
Savy Blagg
Savy Blagg -Google user
2 months ago
Couldn’t be happier with my experience at Firestone in Wylie. Nathan is phenomenal and was able to figure out what was going on with my car with just the weird sounds I was making! Together he and his manager Mike got everything handled quickly and...Read More
Thanh Nguyen
Thanh Nguyen -Google user
2 months ago
This Firestone Complete Auto Care is the best!!! I had my truck's issue with the brakes for their inspection, they did it very careful during 80 minutes for everything then they shown me the inspection report …
Nicolas Nino
Nicolas Nino -Google user
3 months ago
I recently visited Firestone and had a great experience from start to finish. I came in needing a new set of tires, and the staff was incredibly knowledgeable and helpful in walking me through my options. They didn’t try to upsell me — just gave...Read More
Gary Neudahl
Gary Neudahl -Google user
4 months ago
I was able to schedule a same day appointment with the Firestone app for a lifetime warranty alignment on my vehicle. Upon arriving I was in and out within an hour with the best alignment they could do and a clear statement of what needed...Read More
Wendi Shane
Wendi Shane -Google user
a week ago
Braydon was very helpful, honest, and patient taking the time to explain all of my options. Price was fair. I left happy!
Jitendra Hansalia
Jitendra Hansalia -Google user
2 months ago
Always best! Doing business with them since 2001 for 4 vehicles so far and sometimes I feel maintenance is a little expensive with them but it's worth it. They are always ready to support when we need them.
Fazla Rabbi Hossain
Fazla Rabbi Hossain -Google user
3 weeks ago
I really like Firestone work. They are very caring and friendly, especially LO. She is awesome. Very reasonable price much better than dealer.
Taylor Johnson
Taylor Johnson -Google user
a week ago
Great service! Had my 50k maintence here a little bit ago. Lobby was clean, staff was helpful, and service was completed in a timely manner.
Yvonne F
Yvonne F -Google user
4 months ago
Thanks Nathan for the excellent customer service! I had someone at an auto part place tell me my battery was good and needed a starter but the guys at Firestone found it was only the battery which is what I thought based off all signs....Read More
Chance Whiteley
Chance Whiteley -Google user
2 months ago
Pulled in right before closing after noticing a screw in my back tire before heading out on a family trip. Even though it was 6:59 Braydon happily took my truck and got a new tire and got us back on the road. Thank you Braydon...Read More
Jennifer Rose
Jennifer Rose -Google user
2 months ago
I took my car in to get an oil change on a busy Saturday morning. Mike took great care of me and got my car done quickly. Great professional staff. Thank you!

Features

Service options

check icon Curbside pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointments recommended

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly