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Firestone Complete Auto Care is a tire shop in Moreno Valley, CA.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(240 Reviews)
5
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2
1
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Gilbert Castillo
Gilbert Castillo -Google user
6 months ago
I took my car in for a needed alignment and camber bolt replacement at 9 am, and got a call back about 11:20. The manger informed me that my vehicle was ready, and didn't need a camber bolt replacement. They saved me a good $200,...Read More
Gilbert Castillo
Gilbert Castillo -Google user
6 months ago
I took my car in for a needed alignment and camber bolt replacement at 9 am, and got a call back about 11:20. The manger informed me that my vehicle was ready, and didn't need a camber bolt replacement. They saved me a good $200,...Read More
Wendy Lopez
Wendy Lopez -Google user
a month ago
Had such a great experience with the purchase of tires for my Toyota Rav4. JR provided exceptional customer service. He is very knowledgeable and attentive to detail with the entire process. I came in today as a walk in and it was such a welcoming...Read More
Carlos Eckstein
Carlos Eckstein -Google user
2 months ago
Junior was not only knowledgeable but also patient and attentive to our needs. He took the time to listen and ensure that all our questions were answered, which made us feel valued as customers. His enthusiasm and dedication to providing top-notch service are truly commendable.
Renee Miramontes
Renee Miramontes -Google user
5 months ago
Highly recommend this place! I needed my headlight bulb replaced (Chevy lights are horrible to deal with apparently!) I spoke to Edgar who was very kind and knowledgeable. I made an appointment and had it fixed (fast too) the next morning. The manager Jr is...Read More
Chrissy Soret
Chrissy Soret -Google user
a month ago
Car alternator went out on me, was able to have my car towed and serviced on the same day. Junior and his crew of techs fixed things in no time. Even blew out a fuse, and they took care of it, no problems. Definitely bring...Read More
Janet Timmons
Janet Timmons -Google user
a month ago
I had a great experience with the representatives of Firestone. All of them were friendly and personable. The representatives that helped me was excellent. However, the office area was freezing.
THATLADY70
THATLADY70 -Google user
3 months ago
I had a situation with my car but I did not post a negative review because I have been with Firestone for years and always had a "POSITIVE" outcome. I returned my vehicle and the situation was beautifully handled. My car is is back...Read More
Miguel Bravo Jr
Miguel Bravo Jr -Google user
a month ago
I came in here when they were extremely busy. I had a flat tire. The guy in the front told me if I didn’t mind waiting for a couple hours. He was completely honest and that’s why I didnt mind. They got me in and...Read More
Janice Vasquez
Janice Vasquez -Google user
7 months ago
I love this Firestone. I have been coming here for a few years already and they always provide excellent customer service. They have been very accommodating and quick with scheduling appointments when I need them. They always answer any questions I have and make sure...Read More
G G
G G -Google user
2 months ago
The staff is friendly and very helpful. They do their best to fit me in without an appointment. Have been a customer for over 15 years.
Selina Meraz
Selina Meraz -Google user
2 months ago
First time coming here. Jr was very professional and has wonderful hospitality/customer experience. I will definitely be returning for future services.
Celeste Johnson
Celeste Johnson -Google user
8 months ago
I had a great experience at this location, the manager JR was extremely helpful and explained everything to me in detail. I appreciate the extra time and effort he put in to make sure I understood everything. He was also generous enough to … More
Pradip Bag
Pradip Bag -Google user
4 months ago
They did what they promised, matched the price, entertained my special request. Very friendly atmosphere. Very helpful for any accidental situations like flat tire.
marisol calderon
marisol calderon -Google user
4 months ago
I called and they got me in right away. I was assisted by Jr who had outstanding customer service. They operate very honestly and take care of you with any service needed.
Miguel Molina
Miguel Molina -Google user
2 months ago
They always take good care of me hear always give me really great price on what I need done always very honest with me on how long it will take to get the work done
Jennifer Palencia
Jennifer Palencia -Google user
2 months ago
Very professional. Great customer service. Very satisfied and will totally return in future and recommend to others.
H B
H B -Google user
a month ago
Very satisfied. work was good. All the workers was appropriate , Helpful, courteous and likable.
Ale Segura
Ale Segura -Google user
8 months ago
Thank you to the new manager Esequiel! Super attentive and informative 👌 Def recommend. Got me in quick and advised me on things I didn't know. Walked out very comfortable and satisfied with my tires and car serviced. Thanks for taking the time...Read More
Otis Odom
Otis Odom -Google user
8 months ago
Last sunday I went to get some tires. They didn't have my tires In stock. So I made an appointment for today and Edgar sold the tires and didn't bring in replacement tires. Then sent me to riverside and never called ahead to...Read More
Aaron Vigil
Aaron Vigil -Google user
7 months ago
The store manager is amazing. He has great customer service and has a lot of knowledge on cars. I’ll definitely be returning back soon for any maintenance on my car.
Celeste Johnson
Celeste Johnson -Google user
8 months ago
I had a great experience at this location, the manager JR was extremely helpful and explained everything to me in detail. I appreciate the extra time and effort he put in to make sure I understood everything. He was also generous enough to give me...Read More

Features

Service options

check icon Curbside pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Appointments recommended

Recycling

check icon Batteries

Payments

check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly