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Firestone Complete Auto Care in Missouri City

3.9 (317)

Tire Shops Auto Air Conditioning Services Auto Repair Shops Auto Tune Up Services Brake Shops Car Battery Stores Car Repair and Maintenance Services Oil Change Services Transmission Shops Wheel Alignment Services

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Firestone Complete Auto Care is a tire shop in Missouri City, TX.

Firestone Complete Auto Care Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9

(317 Reviews)

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Renee’ H -Google user

6 months ago

For the past few months, Firestone has been my go-to car shop for all my car needs. This was my first time going to this location and I'm sure that when I'm in the area, I'll go back. I opted to wait for my car to...Read More

Jen Kelit -Google user

a week ago

This place is terrible! They'll mess up your car for sure—avoid it!

Mayra Ivonne Leonard -Google user

5 months ago

Very satisfied with the services received at this location. I was able to get my new tires installed during visit.

Natalie B Raby -Google user

a year ago

Great service! We had 2 stems and 2 lugs replaced on our rear driver side. Jonathan and Mimi were extremely helpful. They were reasonably priced and explained the process of the replacement parts. We did not make an appointment however, we were happy the vehicle...Read More

A W (A.W) -Google user

a year ago

These people are the worst EVER!!! They so called fixing my car , but they just added more money into their pockets. I took my car here for an ALTERNATOR I have paid them $1200 for it. I drove my vehicle home I’ve noticed it...Read More

Lokesh M -Google user

11 months ago

Only take your car to them if you want to buy troubles from them and get your vehicle more messed up...I went there for car care plan to make sure everything is good. I usually maintain my car well with all oil levels etc....Read More

A W (A.W) -Google user

a year ago

Lokesh M -Google user

11 months ago

Maria Smith -Google user

3 months ago

I had an excellent experience at this store while getting my tires installed! The team was professional and ensured everything was done quickly. A big thank you to Chris for your help and knowledge and for ordering the tires ahead of time. Thanks to Michael...Read More

Hank C -Google user

a month ago

Chris provided exceptional customer service and was a delight to work with. He steered me in the right direction on selecting the right tires at the right price. Completely satisfied client!

Tina Massey -Google user

2 months ago

My family and I came to this location. Jose stopped what he was doing to help us. He has very good customer service and he helped us out. I will definitely be coming back. Thank you Jose for helping us. Keep up the great work.

Erik Roman -Google user

2 months ago

I got a one year alignment done at another Firestone with a 12-month warranty about a week ago.. they said i had to go back to the exact one due to no lifetime warranty.. called a different place, and they said it shouldn't matter as...Read More

Tudor Teodorescu -Google user

2 weeks ago

Went in for an oil change. The guys were very kind enough to get everything done quickly and throughly. I'll trust them with any car issues in the future.

Tommy Davis -Google user

2 months ago

Terrible experience! Went to get oil Change and state inspection and left with my vehicle squeaking when braking in reverse. Went back in and they told me the pads may have been wet so they would “remove the top layer”?? Now my vehicle shakes when...Read More

DIANE CARTER -Google user

2 months ago

I would advise scheduling an appointment if possible due to the wait times. Kyle went over and beyond to accommodate my needs!!! The rest of the staff were friendly.

Mario Deleon -Google user

2 weeks ago

I was informed that a wheel alignment could not be done without part needing replacement, went for a 2nd opinion and low and behold My alignment was done with no parts replaced.i have had a lifetime warranty on my vehicles for years.what ashame that they...Read More

KYLE SMITH,JR. -Google user

a month ago

The customer service at this location has consistently been disappointing. I’m looking for an email address to share my concerns. Even when I called to schedule my appointment, the service was poor. I’ve visited this location multiple times, and unfortunately, the experience is often unsatisfactory.

Victor Krasnykh -Google user

a month ago

Excellent, as always. Chris and his team continue doing an outstanding job servicing car owners in our community.

Jason Miller -Google user

11 months ago

Every time I go into this service center, and it’s about once or twice a year for 2 years now, I am greeted merrily, treated respectfully, and serviced immediately. The staff and work force here is simply a cut above the other car care...Read More

Jimmy McCubbins -Google user

a month ago

I pay for the lifetime alignment service and they told me they couldn't do it. I went to another shop and paid for them to do the job right. I won't go back to firestone again.

Pat White -Google user

9 months ago

I needed to get a ride home while my car was serviced. They gave me a ride home and then came to pick me up when my car was ready. I arrived at 11:30 am and they had my car ready at 7:00 pm the...Read More

Gregory Scott Stuart -Google user

2 months ago

Been going here for years. Chris the manager is top notch. Any issues I've had he and his team have fixed.

Jason Miller -Google user

11 months ago

Pat White -Google user

9 months ago

Features

Service options

Curbside pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Offerings

Oil change

Amenities

Mechanic

Restroom

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Appointments recommended

Recycling

Batteries

Payments

Credit cards

Debit cards

Other

LGBTQ+ friendly

Firestone Complete Auto Care in Missouri City

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Firestone Complete Auto Care Review Summary