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Famous Footwear Outlet in Castle Rock

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3.9 (126)

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Famous Footwear Outlet is a shoe store in Castle Rock, CO.

Famous Footwear Outlet Review Summary

The summary is generated by AI, based on reviews.

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3.9

(126 Reviews)

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Mohammed Khojah -Google user

8 years ago

BOGO almost year round. Good for those who buys more than one pair. Not the best collection though.

Epicene User -Google user

a year ago

Socks that they keep promoting for BOGO was marked as $9.99 right on the socks; they charged me $11.99 on the receipt. You can verify the SKU number on the item and receipt. When I asked why, they said that they sometimes forget to add...Read More

David -Google user

2 months ago

I’m tired of the “clearance” scam that they always seem to have. Bought a pair of Bearpaws for my daughter. The clearance sticker said 55.98. Didn’t seem like much of a deal. Checked today and the regular price is 59.99. Saved 7% (4.01). I get...Read More

Ola LaFrance -Google user

5 months ago

I went to adidas on the Saturday after black Friday which was super busy and had to maneuver around. Juliana approched me asked us if I needed help, after we told her what we were looking for she truly stepped up and went above and...Read More

Sir Black -Google user

a year ago

This location has horrible customer service. I came to pick up an order a few minutes after they opened. The staff were at the register. I walk up, they did not even bother to look up nor greet me. I had to ask if one...Read More

Dom Morrow -Google user

2 years ago

I had an issue with on online order for store pick up. Sierra and Kevin at the castle rock store went above and beyond making sure I was able to complete my purchase. Although they very busy with all the other holiday shoppers, they both...Read More

J N -Google user

a year ago

Hours posted not correct amd staff rude. I arrived at 930 when the signs say open at 9 and the 2 staff members inside said they were not open. I said the sign on the door and google said they open at 9 and I...Read More

Colette Harmon -Google user

a year ago

Great experience, the gal who checked us out was personable and asked us if we had a rewards number then checked and found us a redemption of like 5 dollars. It was a very nice effort and appreciated.

Mark Keller -Google user

2 years ago

Took my daughter in to get a couple of pairs of boots before the storm hit. Selection was great, store was clean, and the staff was fantastic. Love that they are also supporting local school kids in need of shoes.

Oryz -Google user

11 months ago

Terrible customer service from the associates all the way to the manager herself. Time for HR dept to review employees. The hiring manager needs training as well.

Features

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In-store pickup

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Wi-Fi

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Quick visit

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Debit cards

NFC mobile payments

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Famous Footwear Outlet Review Summary