I was waiting in line at the Family Dollar on Cedar and Taylor Rds. in Cleveland Heights, Ohio, when I saw two of your employees talking with an elderly woman who is apparently hearing impaired. The female employee, Saraya (not sure I spelled that...
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I was waiting in line at the Family Dollar on Cedar and Taylor Rds. in Cleveland Heights, Ohio, when I saw two of your employees talking with an elderly woman who is apparently hearing impaired. The female employee, Saraya (not sure I spelled that right) looked up and politely let me know that she and the cashier, Rodney, would be with me in one moment. I then watched Saraya lovingly help the woman count her money, communicating with her using rudimentary signs and lip reading. She and Rodney patiently waited on this woman who also appeared to be intellectually disabled. The time and care that they took with this woman while also acknowledging me was incredible. I will be shopping at this store- which is in my neighborhood- from now on. Thank you to management for hiring such lovely people.