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Extra Space Storage in Newport News

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4.9 (1175)

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Extra Space Storage is a self-storage facility in Newport News, VA.

Extra Space Storage Review Summary

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Reviews & Ratings

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4.9

(1175 Reviews)

5

4

3

2

1

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Kelly Pitts -Google user

a year ago

Staff member I spoke to was friendly and helpful for a first-time storage unit user like me! My unit was clean and ready when I arrived and came with a brand new cylinder lock. The gate hours are convenient for my typical needs, and digital...Read More

Cozz1E -Google user

2 months ago

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Rick at Extra Space Storage. From the moment I walked in, he was friendly, professional, and incredibly helpful. He took the time to explain everything clearly, answered all my questions with patience, and made sure I got the best...Read More

Kenisha Llowe -Google user

2 months ago

Rick at Extra Space Storage is the real deal! Super professional, friendly, and went above and beyond to make sure I was taken care of. He made the whole process easy and stress-free—from showing me around the units to walking me through the paperwork. You...Read More

Josephine Coleson -Google user

a month ago

Rick was awesome and a big help today in assisting us with getting a unit at the last minute! We even got first months rent free! If you're looking for a place that values your business look no further

Takeya -Google user

4 weeks ago

Rick provided excellent customer service. He was able to answer my questions and assist me. He a very patient and upbeat person. Great customer service!

Jeannette DiMattia -Google user

4 months ago

It's been raining way too much these few days. I met Rick this afternoon to inquire about a unit I reserved. I wanted to ensure I could fit everything I needed to inside. Without question or annoyance he braved the rain for me so we...Read More

Brenda Gayles -Google user

5 months ago

My experience with Rick was very great! From start to finish! The process was very smooth and he made sure that I understood everything before ending the call! I would recommend!

Annette Head -Google user

3 months ago

Great customer service, friendly and professional. Rick was awesome. He answered all of my questions and made sure I’ll be set when I move my items into the unit.

Rhonda Harris -Google user

a month ago

Dyllon and Rick did an amazing job assisting me in today short notice but they were fast and efficient.

Joya Carter Hicks, Ph.D. -Google user

5 months ago

Manage Rick, has been accessible to answer all questions during this busy time of end-of-semester transitioning. We have used this service for two years and will continue to do so - as long as the price stays wonderfully economical:-)

Kevin W Harris -Google user

2 months ago

Great customer service. Patient with me and saw to all my needs for a good clean space. I highly recommend Rick and Exrra Space

Julia Pipeling -Google user

5 months ago

We rented a storage unit for 9 months to help us with moving from another state. The people at 801 J Clyde in NN VA were so helpful from start to finish making this easy and clear. The unit was clean and dry and...Read More

Shawn Banks -Google user

7 months ago

After meeting Dylan and speaking with Rick; I feel extremely comfortable and secure with my first storage purchase. They both are extremely considerate, friendly, and helpful. I was recommended to this location and I definitely will pay it forward to anyone else moving forward! You...Read More

Porscha Lyerly -Google user

3 weeks ago

Rick and Dylan were very professional and personable when it came to their jobs. Were grateful to be storing here$

Brandyn Estrella -Google user

9 months ago

Most people today more or less work a job and they make you feel like that's all it is to them and they're not really concerned about your needs as a customer, that's not the case here!To say Rick and Jean Went above and...Read More

Javi Y -Google user

5 months ago

Very great service, quick and easy process. Got the storage unit and started packing same day. Mr. Rick Lacek runs the location exceptionally.

Christine Burgoyne -Google user

8 months ago

I had a fantastic experience, thanks to Rick! From the moment I walked in, he was incredibly friendly, professional, and eager to help. Rick took the time to understand my needs and found me the perfect unit at a great price. I especially appreciate his...Read More

Serena Rena -Google user

3 months ago

Rick provided excellent customer service throughout the entire process. Thank you for your great service!

sierra lopez -Google user

3 months ago

Ricky was the best! He was very helpful and informative!! I highly recommend doing business with him!

Rhinda Piggee (Remy) -Google user

7 months ago

The guys were really kind didn't mind explaining everything to me. And everything was so nice and clean. Very courteous very knowledgeable. I would send family and friends to them they're great guys thanks fellas,

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Crowd

LGBTQ+ friendly

Payments

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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