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Eagle Auto Group is a car dealer in Scottsdale, AZ.

Eagle Auto Group Review Summary

The summary was generated by AI, based on reviews.

Eagle Auto Group is a reputable car dealer with a 4.5-star overall rating, praised for its friendly and knowledgeable staff, transparent pricing, and wide selection of vehicles. Some reviewers noted minor issues with communication and paperwork, but overall, customers are satisfied with their purchases.

Review Rating Chart

Google: 4.4/5

Yelp: 4.5/5

DealerRater: 4.7/5

Edmunds: 4.5/5

Cars.com: 4.3/5

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Reviews & Ratings

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3.7
(183 Reviews)
5
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Peggy Sue
Peggy Sue -Google user
2 years ago
This auto lot allowed me to shop with no pressure, hassle-free. They carry high end vehicles. A family-owned atmosphere, nestled in South Phoenix. They assisted me to qualify and an opportunity to repair my credit. I purchased a 2009 Audi Q5 with low miles. I...Read More
Lars Kristensen
Lars Kristensen -Google user
a year ago
First of all. This is the best car dealing experience I have ever had. Khamal is the most warmhearted, friendly and decent man I ever have had the pleasure to do business with.I purchased my 2011 Cadillac Escalade ESV in February but waited until now...Read More
Kathleen Guthrie
Kathleen Guthrie -Google user
a year ago
****Review revised**** 1/2/24! Initially we enjoyed our visit and experience in the office. But the car has given us nothing but trouble since AND we were sold a car without a CLEAN and CLEAR title. Our bad for not verifying with MVD,...Read More
Jose Carrillo
Jose Carrillo -Google user
2 years ago
If you’re going to buy here, make sure you do a full inspection of the vehicle. Make sure your batter isn’t on its last leg, and make sure all of your tires still have tread, not just most of the tire, all of it.Had to...Read More
Axis Hookah
Axis Hookah -Google user
a year ago
I would like to take the moment and say how great of a dealership this experience was! Everyone working there was super nice and attentive from walking in and being greeted to finding the best vehicle that worked for my family. I didn't feel any...Read More
Casey Longo
Casey Longo -Google user
3 years ago
My wife and I absolutely loved our experience. The owner treated us like family and I could honestly tell he was a very genuine, kind person. Everyone was professional and helpful throughout the entire process. I had an issue with the dmv getting plates and...Read More
Kennieth Wright
Kennieth Wright -Google user
3 years ago
I Bought this 2013 BMW 750 I November of last year 2020 and it’s in the shop now getting the heads done! Car didn’t even last a year,I would definitely think twice before giving them my hard earned money! You would think they would go...Read More
Ny'Jah Nappier
Ny'Jah Nappier -Google user
2 years ago
I bought a 2004 Porsche Cayenne with only 108,000 miles on it clean inside and out and honestly half of the negative comments are impatient people and Karen’s it’s not like that at all they very friendly they try to move as quick as possible...Read More
Cierra Pappe
Cierra Pappe -Google user
6 years ago
So back in December we bought an 09 bmw 3 series from eagle auto group. Had the pleasure of working with Shane. He made the whole process quick and easy. We ran into a few mechanical issues and called right away to have them handled....Read More
Dustin little
Dustin little -Google user
6 years ago
No Review Text
Z M.
Z M. -Google user
5 months ago
First let me clarify we did not make a purchase here (but NOT due to the dealership). We absolutely received excellent service. We called about a vehicle and finance manager Rafael Fuentes waited until after hours for me to show as I was coming from...Read More
Alex L
Alex L -Google user
7 months ago
I bought a used car from them in November 2023 and received the title in about five months, and still waiting for the license plate. Hopefully I'll get it this year.If you are an auto lawyer looking for a new firm location, setting up next...Read More
Janell Norton
Janell Norton -Google user
6 years ago
The staff at Eagle goes above and beyond to make sure they deliver your gently used car in excellent condition! Shane and the entire group made my buying experience completely seamless. I'm a business owner and I don't have a lot of time. I told...Read More
Alex Sagarnaga
Alex Sagarnaga -Google user
2 years ago
I probably should have read the reviews before buying a car here. So many problems with the vehicle I bought and I've only had it 3 months. The first month had engine oil burning had to have a rack and pinion replaced and fuel pump...Read More
Corazon Villa
Corazon Villa -Google user
9 years ago
I came here a while back and bought my friend a Nissan Altima, which we later transferred into her name. They sat there with us for endless hours talking about the business and things we should be aware about. Both of us were car virgins....Read More
Stone Publishing
Stone Publishing -Google user
2 years ago
I bought A 2010 Lexus... I would recommend this place to Anyone. GREAT SERVICE and a Very good deal on my car. The owner is a Real stand up guyI have nothing but good things to say. If your looking for a Nice...Read More
Jalonni Sorrell
Jalonni Sorrell -Google user
2 years ago
Bought a vehicle off the lot, put most of the price down at signing didn’t have the car 2 months and it fail. Gave us the run around for weeks come to find out it the motor had been tampered with and car put back...Read More
Marina Paez
Marina Paez -Google user
a year ago
My husband and I went in to go look at a 2010 Cadillac escalade and after the first week of sale it started having problems with the oil pressure, transmission, my left door in the back handle had broke and I'm currently pregnant and almost...Read More
Charity S
Charity S -Google user
2 years ago
Camal, the owner of Eagle auto group, is a man of his word. Everyone should go and walk his lot, it’s a no-pressure sales group, and they will do anything to make sure you’re happy. I’m a proud owner of a black Porsche E hybrid...Read More
Jkil Rhen
Jkil Rhen -Google user
2 years ago
My experience Eagle was that of first class dealership. I recently purchased a white 2010 BMW 335i convertible from the auto group and have been extraordinary happy with my purchase. There were a few issues with the vehicle initially but the manager Shaif...Read More
Kevin Rowe
Kevin Rowe -Google user
6 years ago
Shane was amazing! He assisted me in securing my vehicle quickly as I began my purchase process while residing in another state.I flew into Phoenix the next day to complete our sales transaction and pick up my vehicle. Everyone at Eagle Auto Group...Read More
Robert W3
Robert W3 -Google user
6 years ago
I truly have to admit this has been one of the best car purchase experiences I’ve had so far. Shane, the Owner as well as the rest of the crew have great hospitality. They are very helpful, and have a variety of very nice vehicles....Read More
Sydney Buckhanon
Sydney Buckhanon -Google user
3 years ago
**DONT BUY**I made the mistake of getting a car from them and paying cash, I was told if I didn’t like the car I could get my money back. 15 day 500 mile warranty. I was told the car was reliable when it wasn’t at...Read More
jamal Sillemon
jamal Sillemon -Google user
4 years ago
I absolutely love this Car Dealership. The customer service was absolutely amazing. They had a nice selection of car’s to pick from , and they look great. What I liked most is the prices are great.You can go on there website and check out...Read More
Abigail Ruiz Vilches
Abigail Ruiz Vilches -Google user
9 years ago
I got my first car here.They the nicest people I've met in the car business, never did they try and push a car on me that I couldn't afford. They found a car within my budget that was working great.I couldn't be happier with...Read More
Tiffany graaff
Tiffany graaff -Google user
8 years ago
I am very happy with my new "used" vehicle I purchased from Eagle Auto Group. This is a family owned business and they make you feel like family when you walk through the door. I had a few issues with my used vehicle...Read More
Jess Maney
Jess Maney -Google user
3 years ago
Found my dream car online at Eagle Auto. I was very hesitant going to a dealership, the staff and owners were great! They are a family owned business and they made me feel like one of the family. As a disabled Army Veteran they went...Read More
Dawn Thomas
Dawn Thomas -Google user
6 years ago
Wow! These guys were wonderful! We are so pleased with the entire process, the professionalism, and nicest easy staff. Shane is very knowledgable about this business and we felt as if we were in the best hands. He worked his tail off for us. Rafael...Read More
Tyra Onortham
Tyra Onortham -Google user
5 years ago
NEW REVIEW.When I first posted my review, I had nothing good to say. Things now have changed.... The Eagle Auto Group have kept their word, and have made good on their promises to me. My car needed some repairs, and they fixed the problems. ...Read More
albert cornejo
albert cornejo -Google user
6 years ago
This is the worst place to buy a car. Dont shop here....I REPEAT DO NOT BUY A CAR FROM THIS CAR LOT...i put 500 down while my credit was being approved. Went back the very next day (today) to tell them i could no longer...Read More
Djibril Dumisani
Djibril Dumisani -Google user
7 years ago
I purchased a 03 745Li a little over a year ago now, back when they where in that trailer. All the cars where parked so close they had to move other cars out the way if your car was deep in the mix.The reason for...Read More
xELEMENTGAMINGx
xELEMENTGAMINGx -Google user
8 years ago
About two months ago I saw a listing for a very clean looking M5, I went to go check out the car with my wife and as they were busy I understood why I wasn't helped right away. I was then approached by one of...Read More
Jordan Vandrovec
Jordan Vandrovec -Google user
3 years ago
Horrible experience here. Do not go here for a car they will treat you like a second class citizen. On top of that they will sell you cars that they know are in the verge of breaking down for the highest price they can get...Read More
R0nin
R0nin -Google user
6 years ago
Honestly, I got a car from them that ended up not running well at all. It was a money pit for me, but these guys did everything to right the wrong and helped me, knowing if I didnt have a car, I couldnt go to...Read More
Mikey Fish
Mikey Fish -Google user
6 years ago
I arrived to the “dealership” today and the parking was congested. I had to park on the sidewalk. My intentions were to look, test drive, possible by the Black Nissan GTR they had for $61K. I have the funds in full in my bank. All...Read More
Jennifer Fuentes
Jennifer Fuentes -Google user
4 years ago
HONESTLY I NEVER LEAVE REVIEWS BUT I HAVE TO LET EVERYONE KNOW HOW HAPPY I AM WITH MY CAR! I GOT THE CAR I BEEN WANTING FOR A WHILE AND THE OTHER DEALERS WOULDN'T HELP ME! THESE GUYS ARE SUPER FRIENDLY AND PROFESSIONAL . I...Read More
ROYAL MOVEMENT AD
ROYAL MOVEMENT AD -Google user
7 years ago
If you like to spend hundreds of dollars then this is a place for you their cars will empty out your pockets . All that they will do is turn off the engine light off and hit you with a bill of 500dlls... to make...Read More
Yvette Tapia
Yvette Tapia -Google user
3 years ago
Furious that I had my 6 and 8 year old children here Waiting more than an hour for a headlight change and on TOP of that where smoking cigarettes in the dam office and was traveling through the whole office. We had to step out...Read More
Simon Ramos
Simon Ramos -Google user
a year ago
Bought the car like 6 months ago. I put in about $4500 worth of repairs they neglected to disclose. I'm still waiting on this place to fulfill their obligations. Definitely a learning experience for me to never go back to this place. Words of advice,...Read More
Tom Lord
Tom Lord -Google user
a year ago
Absolute fantastic crew here at eagle auto, Rafael in particular, took such good care of me, and was extremely patient with me while I made up my mind, but finally decided to pull the trigger on my oh so beautiful 2012 Audi A8-L, I could...Read More
April Moon
April Moon -Google user
a year ago
I purchased a 2012 Nissan Maxima from this business July 2022 I have not driven the vehicle 30 consecutive days without issues. I have returned my vehicle to this business 4 times since my purchase and I am still not able to drive my vehicle....Read More
Lauren Marie
Lauren Marie -Google user
7 years ago
Awesome experience! Very knowledgeable and friendly staff. They listen to your needs and make sure you leave a very happy customer. They handle any concerns you have and make sure you have a reliable luxury vehicle. I love my BMW and am thankful for an...Read More
Paula Robles
Paula Robles -Google user
8 years ago
AWESOME overall experience. I recently got a great deal on a 2007 Land Rover LR3. Every one there was great and so helpful. Kamal and his family along with Lorenzo and Rafael were more than great (Love you guys). They took care of all our...Read More
Andy Hz
Andy Hz -Google user
4 years ago
Let me start off by saying Rafael and his team are great people and give great deals and helped me get my dream car not once but three times now. Went in the other day to purchase my third vehicle from them 10/10 would recommend...Read More
fake money11
fake money11 -Google user
3 years ago
Sold me a bmw that broke down due to the timing chain snapping within the first 5 days.Refused to fix it. I barely got my title a year later and they still refused to fix it. That's why I filed a lawsuit against them...Read More
Irina Bristow
Irina Bristow -Google user
4 years ago
looking to NOT purchase a car because people who work at Eagle autogroup can't answer calls or respond to your messages- then this is your dealership. the WORST customer service with Rafael. who says that would send a video and it takes 2 days to...Read More
Nathan Castro
Nathan Castro -Google user
6 years ago
This place is a joke bought a 750li they claimed the car was serviced but not. I had the less than a day and had to bring it back because it wouldn't start up right away. They fixed that guess what low coolant next he...Read More
Carmen Sanchez
Carmen Sanchez -Google user
7 years ago
Very bad experience at this place not recommended at all, my husband was approved for the loan right away but they didn't give us the truck because they needed to replace a sensor and refill the ac freon..so it took 3 weeks because everyday something...Read More

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