Dwell recently completed a floor re-do project for us and the entire process was fabulous. We ended up with Dwell because the flooring companies we contacted first didn't want to touch our project - we have a 1940s house that had several different types of...
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Dwell recently completed a floor re-do project for us and the entire process was fabulous. We ended up with Dwell because the flooring companies we contacted first didn't want to touch our project - we have a 1940s house that had several different types of flooring in different rooms that were added throughout its years, including a terrible tile floor in the kitchen with a pretty serious slope and original wood flooring in our living room that was warped and damaged. Giovanni and his team were not deterred. Giovanni was open and honest with us from the beginning about what he thought they could do to fix the slope - he even brought his floor guy out to look before giving us a quote. Giovanni's pricing was competitive and transparent. We decided to go with luxury vinyl plank, since we have a big dog and messy little kids running through the house on a regular basis, and Giovanni brought a bunch of samples for us to see. He even had a full box of planks delivered to our house and encouraged us to lay the planks out in different rooms to make sure we liked the color and design of the plank. We really appreciated his help in picking out the right floor for us. Giovanni also encouraged us to do a cleaner/simpler style of baseboards and casings.
The project itself was handled so well. The team was fast, courteous, and cleaned up each day, even though we weren't staying on site. Our project manager Oran was organized and always in communication with us throughout. He provided us with multiple updates each day, including texting us pictures of the progress. The team finished up 5 days earlier than anticipated, which was amazing, and we couldn't be happier with the finished product. Dwell managed to level out our crazy floors, with an incredible attention to detail, and the new baseboards and casings have really updated the look of our house. The new floors are beautiful! I highly recommend contacting Dwell for any renovation - and we plan on using them again in the future.