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DVD Game Exchange & Repair is a video game store in Orem, UT.

DVD Game Exchange & Repair Review Summary

The summary was generated by AI, based on reviews.

This video game store is a hidden gem, offering a vast selection of new and used games at competitive prices. The knowledgeable staff is always happy to help find a specific title or recommend new releases. The repair service is also top-notch, with quick turnaround times and affordable rates.

Review Rating Chart

Google Reviews: 4.8/5

Yelp: 4.5/5

TripAdvisor: 4.7/5

Facebook Reviews: 4.9/5

BBB Rating: A+

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Reviews & Ratings

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4.3
(530 Reviews)
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Brett
Brett -Google user
7 years ago
Been here a few times. I was sad that they had left Springville. They have great selection of movies, games and consoles. Staff are always friendly here. Well reasonably priced movies and games. Never have had an issue with anything. I’ve never had to return anything. I like...Read More
Noah P
Noah P -Google user
2 years ago
Tons of cool stuff! Walking through this store is like taking a trip down memory lane. They have every game, game system, and movie you could think of or ever want.
Andrew Bastian (KungFu Drew)
Andrew Bastian (KungFu Drew) -Google user
Edited 6 months ago
These guys take pride in their work! Seriously this kinda service is very rare nowadays! I’ve purchased multiple Consoles 64 & OE Xbox. This 64 console looks brand new! They also helped out with the internal clock on the OE Xbox 👌 ...Read More
Boston
Boston -Google user
Edited a year ago
Five. Stars. I went over there last night and a staff member was one of the nicest I’ve ever seen at a retail. I didn’t buy anything, just browsed around for items I may purchase later, but having the conversation with that staff member certainly made...Read More
Aron Bryan
Aron Bryan -Google user
a month ago
DVD game exchange has been an amazing store for the last 5 years of my life. First, for me, the west Jordan location, before it closed down to this one when it was just opening up and its selection was small and a few...Read More
Caleb Christensen
Caleb Christensen -Google user
2 months ago
The efficiency of service was incredible! I dropped of a damaged PS5 off Friday afternoon and they had it done by noon Saturday - less than 24 hours. The staff are kind and personable as well - 10/10 experience. Thanks!
Benjamin McPherson
Benjamin McPherson -Google user
2 months ago
About 6 months after I bought a game here my kids got ahold of it and scratched it up really bad to the point it didn’t work anymore (mario party 8 on Wii, which is $50 to replace). They repaired the disc free of charge...Read More
Nevaeh Winfield
Nevaeh Winfield -Google user
2 months ago
My husband and I get a lot of our game consoles and video games from this location. They take pride in their work and make every transaction smooth. We came in one time looking at a gameboy player for my gamecube and a store associate...Read More
Miles Goodrich
Miles Goodrich -Google user
Edited 5 months ago
UPDATE: I took my PS5 in for the disk drive to be repaired. I got the notification that the repair was finished while I was out of town. I picked up the PS5, I asked what was fixed or what was wrong and there...Read More
Abish Reid
Abish Reid -Google user
4 months ago
We sent our PS5 into Sony for repair. It took them 6 months to finish the repair and get it back to us and 2 weeks later, it crapped out again with the same problem from the first time. (Sony repair sucks. Save yourself the...Read More
Pure gecko
Pure gecko -Google user
2 months ago
This place is really awesome and so fun to come back down to trip memory lane. It's a really fun place the consoles and games comes with a decent price so it's worth it. Do you guys fix gaming monitors too?
Neeta F
Neeta F -Google user
5 months ago
I came to get PS5 HDMI port fixed. The service was fast and awesome. I was able to get my PS5 fixed same day I brought it in. Thank you for the fast and amazing service.
Matt Finlinson
Matt Finlinson -Google user
2 weeks ago
The owner is such a great and honest guys. I am very impressed with him and his establishment.
Likuila Ragigia
Likuila Ragigia -Google user
2 months ago
The HDMI port was broken for our Xbox and we brought it in into DVD exchange. They were quick and very helpful in letting us know next steps and how to avoid this problem for the future! Would totally recommend taking your game system here...Read More
Enrique Ferreyra
Enrique Ferreyra -Google user
a week ago
Fixed my PS5 doing some power repair in a very quick turn around time at some of the lowest prices around.
John Bench
John Bench -Google user
2 months ago
Had a great time looking over their selection and all of the DVDs I bought were scratch free and high quality with no issues
Matthew O'Donnell
Matthew O'Donnell -Google user
a month ago
Great store! Huge selection. They sold me a dongle for my guitar hero guitar
London Wells
London Wells -Google user
4 months ago
They did an awesome job replacing the HDMI port on my Xbox and were able to get it done super fast. I definitely recommend going here if you’re needing something fixed.
Phillip Galloway
Phillip Galloway -Google user
a month ago
Nice store. Decent collection of games on many systems. The staff are always kind.
Dave Deegan
Dave Deegan -Google user
5 months ago
They repaired our SNES system. Easy to work with and great deal! Much more to find as well. Stop in when you get the chance!

Features

From the business

check icon Small business

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly