Reviews (205) 909-1221 Call Direction Website Photos About
Call Direction Website Reviews

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DriveTime is an used car dealer in Pelham, AL.

DriveTime Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.9
(1337 Reviews)
5
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1
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Tim Dodd
Tim Dodd -Google user
7 months ago
Absolutely amazing friendly customer service. Trusting overall very nice vehicles easy process to get going same day!!
Angelica Marvin
Angelica Marvin -Google user
3 months ago
I had such a great experience buying my car, and I have to give a huge shoutout to Shelby! She was truly amazing from start to finish so patient, knowledgeable, and kind. She made the entire process smooth and stress-free for both me and my...Read More
Stacy Dodd
Stacy Dodd -Google user
7 months ago
Ruby was the absolute SWEETEST and took time to listen to our needs and found what worked best for us! I was in very BAD need of a vehicle and the team at Drive Time made SURE we left with what worked best for us...Read More
Miranda Smith
Miranda Smith -Google user
a month ago
Shelby was absolutely great! She was patient and very professional in helping me! She made sure I was happy with what I drove away with and I truly appreciate her, and drive time
ReNue Esthetic Services
ReNue Esthetic Services -Google user
6 days ago
Came in with my Husband to purchase a Nissan Altima, Shelby was very professional, pleasant, and knowledgeable on all things making the process so simple instead of stressful! Thank you Shelby!!!
Roger Howard
Roger Howard -Google user
4 months ago
Great overall experience, today we met Stevie Martin at Drive Time and she went above and beyond to take care of my family by putting them in a new ride. I truly recommend her and all of the friendly staff at the Pelham location. 5...Read More
Felicia Ellis
Felicia Ellis -Google user
7 months ago
Fast service, staff very friendly and helpful, welcomed in with no problems. Zachary,Ricky and Shelby were awesome throughout the entire process and done an exceptional job with my purchase.
Tameisha Mckay
Tameisha Mckay -Google user
a month ago
Everything was great. Shelby made my process smooth and amazing I’ve been to multiple dealerships and car lots and struggle to find something and have the help that I needed. Not only did she help me find a car I loved but also worked within...Read More
Jacqueline Hall
Jacqueline Hall -Google user
a month ago
Absolutely a fabulous day!! Thanks to Stevie and Ricky, they were fantastic!! I’m truly blessed to have them both on my team, with such professionalism. I felt very comfortable and secured with Stevie and Ricky. They were GREAT! And they know the field and is...Read More
Kumaru Dragolf
Kumaru Dragolf -Google user
3 months ago
The whole team was great. Had contact with every member of the team who remembered me across a holiday weekend. Helped get me into a great reliable car and got an amazing deal on my trade in. Ricky the manager was amazing and his customer...Read More
AMANDA BROWN
AMANDA BROWN -Google user
2 weeks ago
Shelby Minor was so helpful in our buying experience. She made everything so easy, every bit of the process. She's amazing! I recommend using her for your experience as well.
Torrie Looney
Torrie Looney -Google user
4 days ago
Stevie Sherman helped me today. She was so helpful and informative! I loved her! 10/10 highly recommend
whoisJEFE tv
whoisJEFE tv -Google user
5 months ago
Lance was great. The process was a breeze. Explained everything thoroughly and got me the deal I was asking for. No pushy salesman vibe. Everybody at the dealership worked together to get me in and out at a very decent time.
Lakeisha Maxwell
Lakeisha Maxwell -Google user
a month ago
From the beginning to the end, the entire experience was phenomenal! The process was easy & hassle free… Shout out to Shelby of DriveTime of Pelham Al, her customer service was top tier!
MeMe Morris
MeMe Morris -Google user
2 months ago
Shelby at Pelham location was very patient, she explained everything I needed to know and I didn't spend all day at the dealership. I give her a five-star for great customer service.
Isaac Bivens
Isaac Bivens -Google user
a month ago
Mrs. Sherman was very professional and knowledgeable. She understood our situation and treated us with kindness and respect. I recommend Mrs. Sherman for your automotive needs!
Paulette Smith
Paulette Smith -Google user
2 months ago
Ricky and Shelby were great and made my experience so easy and anxiety free. They were both patient and helpful. I really appreciated the experience.
Kimberly Williams
Kimberly Williams -Google user
2 months ago
The experience was pleasant and painless. Stevie was very knowledgeable and patient throughout my car buying process. I appreciate her professionalism as well Thanks again.
Dont Matter
Dont Matter -Google user
4 weeks ago
Stevie Martin was fantastic. I got there late and she stayed late and made it happen. I left with the car I picked out with $0 down. Great experience
Joseph Dawson
Joseph Dawson -Google user
3 months ago
Ricky was an awesome salesman, he was professional, straight up, & straight to the point with all information I needed in order to find the vehicle I was most comfortable with. The process was swift, & very insuring, I would definitely recommend this location to...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments