I recently bought a used car from Don Thornton Cadillac as an out-of-state buyer and had an excellent experience. From the start Carl, my salesperson, was incredibly responsive—sending timely updates and photos and keeping me connected to the process even from afar. There were a...
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I recently bought a used car from Don Thornton Cadillac as an out-of-state buyer and had an excellent experience. From the start Carl, my salesperson, was incredibly responsive—sending timely updates and photos and keeping me connected to the process even from afar. There were a few moving parts, but Carl handled everything professionally and creatively, finding a solution to an issue I had with the car and pricing. The handoff to his manager and the finance team was smooth and efficient, and Carl remained involved throughout. Follow-up after the sale was also great. Highly recommend Carl and Don Thornton Cadillac — they’ll be on my short list when I’m ready for another car in 6–8 months.