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About

Dollar General is a dollar general in Grafton, OH.

Dollar General Review Summary

The summary was generated by AI, based on reviews.

Pros

This Dollar General location is known for its convenient location and affordable prices. Many customers appreciate the wide selection of products, including groceries, household essentials, and personal care items. The store is also well-organized, making it easy to find what you need. Additionally, the staff is generally friendly and helpful, making for a pleasant shopping experience.

Cons

Some customers have reported that the store can be cluttered and disorganized at times, making it difficult to navigate. Others have mentioned that the checkout lines can be slow, especially during peak hours. A few reviewers have also noted that the store's inventory can be limited, and some items may be out of stock.

Review Rating Chart

Google Reviews: 3.8/5

Yelp: 3.5/5

Facebook Reviews: 4.1/5

TripAdvisor: 3.9/5

Trustpilot: 3.7/5

Initializing review summary...

Reviews & Ratings

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4.3
(135 Reviews)
5
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William Simmons
William Simmons -Google user
6 years ago
The people work there helped out tremendously when I was looking for stuff I usually get at other Dollar Generals but when I wanted a duplicate receipt they didn't know how to print one . These are receipts were very important but other than that...Read More
It's Me
It's Me -Google user
2 years ago
I have lived in Columbia Station 3 years and loved this dollar general, until about 2 months ago when basically the entire staff left. The new management doesn’t keep the store stocked what’s so ever. Extremely empty selves and little to no choices. Super...Read More
Michael Cooke
Michael Cooke -Google user
5 days ago
Friendly staff, convenient location.
Joe Spellman
Joe Spellman -Google user
a year ago
The remodel is Fantastic, fresh fruits and vegetables are now offered, the refrigerated section is 3X bigger than it used to be and the selection is Great. The isles are wider and the clutter is minimal. Overall a much needed improvement.
Kelly Stewart
Kelly Stewart -Google user
2 years ago
Closed during regular hours often. Filthy. Unorganized. Employees yelling whole conversations at each other from opposite sides of the store. Stuff all over the floor but never on the shelves. Obviously under new management but new doesn't always mean better.
Pattie Welsh
Pattie Welsh -Google user
6 years ago
Stand alone building, fairly new store. Well organized. Handicap parking but I would not want to have to navigate a wheelchair in there. They have trouble keeping staff so it is hit or miss with how helpful the employees will be.
R3b3cca
R3b3cca -Google user
5 years ago
The store is clean and the manager is really nice. However, I think corporate needs a little help. There is almost always a problem with digital coupons. I don't feel confident trying to save money with the app.
Wolfie's Mom lkostar
Wolfie's Mom lkostar -Google user
5 years ago
Clean, well stocked store, friendly employees, BUT THEY THROW OUT YOUR RECEIPT. Never asked if I wanted my receipt, just ripped it off and threw away. Was already on the next customer, ringing her up, moved my stuff, BUT NO RECEIPT.
Mel B
Mel B -Google user
6 years ago
I usually have a good experience there, but today was unbelievable. While checking me out, the cashier picked up her phone, called kid/ someone and proceeded to tell them to wake up , they cant sleep all day.. Seriously??? In the MIDDLE of a transaction?? And,...Read More
James Nolan
James Nolan -Google user
4 years ago
Friendly staff and usually well stocked. I just moved to the area and this location is better than the one I previously lived by for sure. Keep up the good work!!

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT