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Dillard's is a department store in Mentor, OH.

Dillard's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(684 Reviews)
5
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1
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leon jackson
leon jackson -Google user
5 years ago
I Don't Know Where To Begin The Multiple Experiences Each Time Has Been Amazing For Me And My Wife. I'm So Excited You All Have A CBD Station!!! My Wife Has Fibromyalgia And Sharon Was Such A Tremendous Blessing To Engage With Her To Help...Read More
Anthony Ward
Anthony Ward -Google user
a month ago
Dillard’s Great Lakes Mall In Mentor Oh, Adan Gomez Rios -Suit Manager, I’m a Very Meticulous Gentlemen who loves wearing Custom Suits & Sport Coats. I love The feel of great fabrics. Anyone can sell you a suit, sport coat, tie, or shirt. But Adan...Read More
Alex Alafi
Alex Alafi -Google user
4 months ago
This was an amazing experience! I went here to purchase a bottle of cologne (didn’t know what I wanted) and I explored so many options (great variety) and Faith from the cologne counter was An amazing helper and helped me understand what I needed to,...Read More
Kristen M.
Kristen M. -Google user
5 months ago
I came to the mall today in search of an outfit for a wedding Im attending in a couple days. I have body dysmorphic disorder so shopping for myself always ends up in me crying and not being able to find anything so I give...Read More
Jon Russ
Jon Russ -Google user
4 months ago
Dillards is a nice shopping experience. They have a good amount of people working in the store, offer quality store brands, and a good selection of merchandise. The store is kept nice.
Christine Kilian
Christine Kilian -Google user
a month ago
Caring and knowledge staff in the intimates and jewelry departments! Got what I needed and more for my upcoming wedding and honeymoon.
Karisa Rogers
Karisa Rogers -Google user
a month ago
The girls in the dress department were so nice and helpful.
mike pedley
mike pedley -Google user
3 months ago
Fantastic customer service. Modern and refreshed clothes for today and beyond.
sara price
sara price -Google user
a week ago
Good customer flow through aisles.
Katrina Ray
Katrina Ray -Google user
a month ago
Nice products employers very helpful store well organized
Shell Lark
Shell Lark -Google user
a year ago
Awesome! Deborah in jewelry is the freaking best!! Everyone was very helpful! I needed shoes and jewelry for my birthday dinner. They helped with everything. I cannot remember the ladies’ name who worked in the shoe dept. wed 9/11/24 around 6p but she was amazing...Read More
Agustin Franecki
Agustin Franecki -Google user
a month ago
Great bargains and seasonal items available.
Rob Spencer
Rob Spencer -Google user
a year ago
Needed to buy my wife a gift for her birthday. Yocelin assisted me find a fragrance. She was amazing and went above and beyond. This is who you want to ask for if you need to buy someone a gift. I promise you won’t be...Read More
Hardy Brown
Hardy Brown -Google user
a year ago
I came in the other day to get check out the fragrance selections. The tall lady at the counter helped me find exactly something I didn’t even know I needed. Overall, a great experience.
Miss L
Miss L -Google user
Edited 6 months ago
Be careful. They don't return merchandise for a refund, exchange, or store credit past 30 days (even with a receipt). The least they can do is give you a store credit. I just tried making a return and the guy may as well of taken...Read More
Cheryl Tolodziecki
Cheryl Tolodziecki -Google user
a year ago
I have always loved Dillard's, but the best deals are to be had after Christmas! Picked up a $100 pair of pj's for $13....! The ladies on the sales floor are always super helpful too!
Henry Rodgers
Henry Rodgers -Google user
9 months ago
I'm glad that they are still around. Anchor stores backing the day had all the good stuff. I miss Sears.
nightsky03
nightsky03 -Google user
7 months ago
Store is well organized. I was in home department. Nice staff.
Sherry tamer
Sherry tamer -Google user
Edited 6 months ago
Best place to shop at.spacious. Alot of beautiful clothes.and the best comfort shoes ever
K. Taylor
K. Taylor -Google user
5 years ago
My wife loves this place, I just accompanied her. Was pretty typical of all the big department stores in the mall. She pointed out a hat she wanted for Christmas, so I had to go back a second time without hey to get...Read More

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments