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About

Dillard's is a department store in Scottsdale, AZ.

Dillard's Review Summary

The summary was generated by AI, based on reviews.

Dillard's offers a wide selection of clothing, shoes, and accessories, making it a convenient one-stop shop for shoppers. Customers appreciate the clean store, organized displays, and friendly staff. Some visitors mention that prices can be high, but frequent sales and promotions help make shopping more affordable. Overall, Dillard’s is praised for its quality merchandise and helpful customer service, though some shoppers wish for more variety in certain departments.

Review Rating Chart

Google: 4.2/5

Yelp: 3.5/5

Facebook: 4.1/5

Tripadvisor: 4.0/5

Yellow Pages: 4.0/5

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Reviews & Ratings

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4.4
(1494 Reviews)
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Samuel Liddicott
Samuel Liddicott -Google user
3 years ago
Great experience all round. A bright and vibrantly lit store, this multilevel shopping experience boasts a wealth of home goods, clothing, beauty products and more. Staff were great, and checked in on us a couple times as we walked the store. Selections are plentiful and the quality seems...Read More
VinnyVin
VinnyVin -Google user
Edited 6 years ago
GREAT! Such a nice store with many area's to find withen. Huge layout, product for sale displayed throughout in cases and modeled all over the place. Racks and racks of items that will catch your attention. Your sure to find something very nice that...Read More
esmeralda williams
esmeralda williams -Google user
3 years ago
Three levels of outlets in this mall! There is something for everyone. As part of S.A.M. Investments itinerary the main purpose was the Selfie World, where I took plenty of selfies in a variety of settings. Loved it all! Also enjoyed having a meal at...Read More
Julianne Evans
Julianne Evans -Google user
a year ago
Best Dillard's on the planet. The shoe store is like going to a Nordstrom on steroids. Beautiful things you can't find anywhere else... like, these shoes from London:
Alisa Gordon
Alisa Gordon -Google user
4 years ago
Went Homecoming dress shopping to the mall .Out of all the shops and department stores..Dillard's had tge best selection. It was a little hard to navigate the huge store, but the staff was helpful and nice .The prices on the dresses were surprisingly affordable and...Read More
Ericka Sutton
Ericka Sutton -Google user
a year ago
I love this store! Great prices and lots to choose from. I went and looked at the womans shoes and 40-65% off sale was going on. I bought 5 pairs for under $200. End of season sale. They also had clothing on sale too. It...Read More
Matthew Burkett
Matthew Burkett -Google user
a year ago
I recently visited Dillard's men's shoe department, and I can't say enough good things about my experience. Jim, the sales associate, provided amazing customer service that truly went above and beyond. With size 13 feet, I usually struggle to find comfortable options, but Jim was...Read More
Carolynn McKeown
Carolynn McKeown -Google user
3 years ago
Clean store. Fun accessories! This hot number reminded me of an alien character from Sesame Street. I was only disappointed in the limited selection of business dresses. I miss my PV location.
Europa Artist
Europa Artist -Google user
Edited 2 years ago
Excellent employees and good prices on moderate to higher-end merchandise. Newest Update: DILLARDS changed their Sale and Clearance to seasonal items (not faulty). While shopping, all items we passed by seemed new, and in good shape. There was always an employee at each register or...Read More
Azad Asrar
Azad Asrar -Google user
2 months ago
Marissa was so helpful in helping me select my shoes for the weekend!
Daniel Palmer
Daniel Palmer -Google user
a month ago
My wife and I are middle aged mall rats! It all started in the '80s. Haha! My wife and I became a couple in 1994 and have been coming to Fashion Square since. We love Dillard's, especially for great deals on Mens clothing....Read More
JP Powell
JP Powell -Google user
a month ago
I LOVE DILLARDS! My friend recommended it to me and I finally went at the best possible time - SALE TIME - sales were 40-50% off! Whether you are able to take advantage of sales or not, the store is AWESOME! Quality merchandise...Read More
Greg Nelson
Greg Nelson -Google user
2 months ago
I’ve worked with Mia in the men’s suits at Fashion Square many times and she goes above and beyond. I always appreciate how clean the fitting rooms are in the men’s section. Dillards is my favorite department store.
Joseph Dawson
Joseph Dawson -Google user
2 months ago
Android going into Dillard's in this place had a lot of sales as well. I enjoyed all the high-end stores in this particular mall. I would definitely go back again it was a good experience.
Mrs.Barbarana Rivera-Solano
Mrs.Barbarana Rivera-Solano -Google user
a month ago
Dillards @ Scottsdale Fashion Square is my favorite place. Ruby and Kathy, are such blessing, assisting customers with their needs of choices of products in LANCOME DEPT. AREA. Truly Appreciated and Thank you!!!
wally simon
wally simon -Google user
6 months ago
We walked in when the doors opened today as we were looking for shoes for my bride. Pivoted for a sec to mens casual clothes looking for shorts. The sales person Priti greeted us and could not have been more genuinely helpful and sincere. ...Read More
Catherine Nowak
Catherine Nowak -Google user
6 days ago
Found everything I wanted, friendly staff that were so accommodating
Lee Forrest
Lee Forrest -Google user
3 months ago
This Dillard's makes us laugh at how small our little Dillard's is in Flagstaff. Couple of Northface shirts and a pair of O'Neil hybrid shorts and I'm a happy dad!
TaR R
TaR R -Google user
6 months ago
As always, we find way more than we need because their clothes are so terrific. The sales staff was very helpful and kind. We always shop here when in the area.
Chris Battilana
Chris Battilana -Google user
2 months ago
Love Dillard's - shoe dept. is huge! Love the sales & clearances!

Features

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments