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About

Dillard's is a department store in Broomfield, CO.

Dillard's Review Summary

The summary was generated by AI, based on reviews.

Dillard's at 41 W Flatiron Crossing Dr offers a wide range of high-quality products and excellent customer service. Shoppers praise the friendly and helpful staff, clean store, and easy returns. However, some customers mention high prices and limited sales.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.4/5

TripAdvisor: 4.0/5

Sitejabber: 4.5/5

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Reviews & Ratings

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(1070 Reviews)
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Almangie Ruefli
Almangie Ruefli -Google user
11 months ago
This store has everything I'm looking for. There are variations in prices, they can be high or comfortable for your pocket according to the brand and quality of the product. I had an important event and in this store I found a beautiful dress with...Read More
Learn Edits
Learn Edits -Google user
5 years ago
My wife was looking for a dress to attend a wedding in. We went to quite a few department stores. Dillard's had by far the best selection and really helpful customer service.
Michael Paisis (PofC)
Michael Paisis (PofC) -Google user
2 years ago
My wife found all the things she needed including some nice boots for me half the price. If you have the patience to look you can find bargains. 😉 …
Lino Gonzalez
Lino Gonzalez -Google user
a year ago
I'm not a suit and tie kind of guy, wore one a handful of times and only been fitted once for a wedding. But after meeting RJ, at the men's department... He fitted me a suit and helped me pick out a few items, that...Read More
Gui Kroneberger
Gui Kroneberger -Google user
a year ago
This store should be self service for everything. They never have anyone here. I have been at the kids’ shoe department for 45 min. No one to help. Many employees have asked by and I have asked for help and they say they will call...Read More
WhoIAmIsSamIAm
WhoIAmIsSamIAm -Google user
3 months ago
I went shopping today to see if I could potentially find my wedding earrings. I wasn’t sure if I would find anything, but I could not have been more grateful for Angelo’s assistance because he not only helped me find my wedding earrings, but he...Read More
Kimberly Barnett
Kimberly Barnett -Google user
2 months ago
I shop at the Broomfield location and was here yesterday. Penny was so very helpful that i came back today to get a few more things. Thanks for talking me into the Johnny Was blouse ;) very accommodating here when i try things on as...Read More
Kara Harper
Kara Harper -Google user
4 months ago
My husband and I came in to get him dress shirts and pants. Richard was the one who helped us and we were immediately impressed by him. This review is to sing his praises. He was eager to help and knew h the department (Roundtree...Read More
Ellie Hassan
Ellie Hassan -Google user
2 months ago
Had a surprisingly pleasant shopping experience here. I've apparently gotten used to lackluster service at retail stores (I get it, employees are often burn out and understaffed, etc) but that was not the case here. Everyone I talked to was very attentive and felt like...Read More
Jerry Byrnes
Jerry Byrnes -Google user
a month ago
Apparently you can't shop here in multiple departments unless you pay for everything you get in each dept before moving to the next. Or you will be told you're stealing and asked to leave. The most disrespectful place I have ever been and I have...Read More
Clark Evans
Clark Evans -Google user
5 months ago
This store is one of the few true department stores left in the area. They carry a good selection of clothing as well as a full men's dept. Many other stores have cut back their stock to next to nothing, not here. They also have...Read More
Rhianna Long
Rhianna Long -Google user
4 weeks ago
This location has terrible atmosphere, very uninviting. The workers are all full of themselves and act as if they are working for a high-end store in Beverly Hills. It's not that serious. And I've been here 3 times and every time it was the same.
Rikki K
Rikki K -Google user
3 months ago
Has a great selection of formal/semi-formal wear. Staff was so helpful. Bought a beautiful dress. I would definitely recommend it and i will shop there again.
Madeline Wagner
Madeline Wagner -Google user
3 months ago
My husband and I came in to look at strollers. Specifically the UppaBaby but Beverly and AJ were so helpful. They were able to show us all the features of both the UppaBaby and the Nuna. As well as give us things to look for...Read More
Edith Pineyro
Edith Pineyro -Google user
6 months ago
Have been a very good customer for a long time, unfortunately that does not mean a thing to Dillards. Returned a jacket that was a gift for a friend that just arrived from Europe. Jacket did not fit right and so I had to return....Read More
Christopher Stansfield
Christopher Stansfield -Google user
3 months ago
Nice facility. Rude staff - I purchased a $45 belt but should have set it down and walked out. It was apparently an inconvenience to ring me out. Sadly, service is a lost art....back to online shopping for me.
K. S.
K. S. -Google user
5 months ago
Just want to shout out to the gentleman working the Polo section. He was so friendly and helpful while we shopped and took our time. He was a great help. Thank you 😊 …
Karen Smith
Karen Smith -Google user
6 months ago
Presley is knowledgeable, fun and helped me in every step finding the right bra for post breast surgery. Presley deserves 10 plus stars! She is kind and very patient. a great memorable experience today. I will be back to Dillard's and recommend my friends and...Read More
Dia Vandici
Dia Vandici -Google user
6 months ago
I had an outstanding shopping experience thanks to Saugat Sharma. He was incredibly patient, knowledgeable, and attentive while helping me choose perfumes for my family. Saugat took the time to understand what I was looking for and provided excellent recommendations. I will definitely come back...Read More
Michael Stephens
Michael Stephens -Google user
4 months ago
The associate that helped me was extremely pleasant. Very nice shipping experience.

Features

Service options

check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments