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Dillard's is a department store in Sierra Vista, AZ.

Dillard's Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(616 Reviews)
5
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1
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James “Balooglue” Bear
James “Balooglue” Bear -Google user
2 years ago
Saved almost sixty percent on Polo by Ralph Lauren! There's no reason not to keep America beautiful. Thank you Dillard's for keeping Sierra Vista beautiful 😍 …
L
L -Google user
2 months ago
Had the pleasure of meeting Mona at Dillards today! She was super friendly and so helpful. I was on the phone as I travel for work and take any opportunity to call home, and she grabbed every article of clothing that I had whenever I...Read More
Law Student
Law Student -Google user
a week ago
Love this store best time to buy Polo and designer clothing. Loads of sales. Switching to winter season.
Samantha
Samantha -Google user
4 months ago
Got my daughter's 8th grade graduation dress from Dillard's. They definitely had a lot to choose from for a black dress but Serenity was so helpful, funny and very kind.
Relly W
Relly W -Google user
8 months ago
Staff well trained and management very very polite. Helpful. Staff even tried on items for me to better pick. Staff wrapped my items very well, and the price was reasonable . Everyone in the staff had a smile and wished me a happy holiday...Read More
Joyce M
Joyce M -Google user
Edited 5 months ago
Honestly, I never go in Dillards because I am cheap and they are not. But we were looking for good quality hiking shoes, and stopped in. I had forgotten how huge the women's clothing section is. It was refreshing to see such a huge and...Read More
Christine Roth
Christine Roth -Google user
a year ago
Amazing service today! We shopped in Men’s, Women’s, Shoes, Lingerie and Sunglasses. We were taken care of, by all the sales staff we encountered, above and beyond all expectations. Thank you to all of you, and especially to Michelle (hope I got her name correct)...Read More
Hollywood R
Hollywood R -Google user
Edited a year ago
Always a great place to shop! I sincerely hope that we can all continue to support the brick and mortar stores that are so much better than shopping online! If we don't support them now they might not be around when you want to buy...Read More
Anthony Fox
Anthony Fox -Google user
a year ago
Ah, retail therapy, the age-old solution to modern problems! It's like a band-aid for the soul, except instead of healing a cut, it's supposed to mend the woes of a bad day with the magical power of a new pair of shoes or that gadget...Read More
Bob Mercier
Bob Mercier -Google user
a year ago
Visited Dillards today to get a last-minute suit for a wedding. I'm kinda helpless/hap-less and was fortunate to be helped by Antonietta Barrido. Ms. Barrido was incredibly patient while I tried on countless suits, helped me find matching shoes, shirt, tie and belt....Read More
James Brunk
James Brunk -Google user
2 years ago
The only department store left in Sierra Vista. Quite empty when I was there, but it was filled with what one would expect from such a store. Staff was very friendly and helpful. A good experience, and it had the higher end goods not otherwise...Read More
Michael Mack
Michael Mack -Google user
a year ago
Yesterday I needed help with an item and the Manager, Patricia, helped me out and everything's fine. Her employee, Morgan, also lent a hand. …
brent goodwin
brent goodwin -Google user
a year ago
The wife made me get some new clothes at Dillard's in Sierra Vista, ( no plad shirts) Was met by Anthony in the men's department, who helped me out greatly. Also the gals in the sunglass both got me fitted to a great pair...Read More
Christopher Kennedy
Christopher Kennedy -Google user
a year ago
Anthony in the men's department is a pro--a throwback to the days of classic department store customer service. Even though I wasn't in the market for anything in particular, he took the time to learn my name showed me what was on sale and where...Read More
J. R. Wilson
J. R. Wilson -Google user
6 years ago
I've always like Dillard's - a classy store with quality items. I was wondering what this store would be like - since it's in a smaller town. I was favorably impressed with the selection and with the pleasant employees. Prices (like most...Read More
Harold Thomas
Harold Thomas -Google user
a year ago
Finding a business suit in Sierra Vista for a big and tall person can be a difficult task. Just about the time I was starting to think I needed to plan a trip to Tucson to find a suit, I found what I needed at...Read More
Lisa Record
Lisa Record -Google user
2 years ago
This particular Dillards store is very helpful. Every person, in every department, greeted us, and asked us if they could help us. I am impressed with this stores quality and high level of service! We will patronize this store before going …
Amy Langer
Amy Langer -Google user
5 years ago
I love Dillard's and the quality of the clothing they carry. This store is in an area where there is not very much offered beyond discount stores, so I'm happy to shop for my housewares, designer purses, and work-appropriate wardrobe in a local, friendly,...Read More
Gregg Powell
Gregg Powell -Google user
2 years ago
We are VERY fortunate to have such a well run and well managed Dillards here in our small town. PLEASE shop here Sierra Vista! The Company must have our patronage and business to stay in business. Let's support Dillards and their employees.... our neighbors!
Rebecca Meraz
Rebecca Meraz -Google user
4 years ago
Unfortunately we arrived there close to closing which we never new it closed so early. The workers almost pushed us out the door, no customer courtesy at all. I did tell them "its no wonder people dont shop here anymore" i get it you're …

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Plastic bags

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments