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Dillard's is a department store in Wilmington, NC.

Dillard's Review Summary

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4.3
(846 Reviews)
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1
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Stephanie Wilson
Stephanie Wilson -Google user
11 months ago
The young Lady in the kids shoe department is wonderful. All of the associates were as well. We got my 4 year old grandson's first shoes here and now my 1 year old grand girl has her first pair. My grandson had to have a new...Read More
GIGI
GIGI -Google user
a year ago
Walked in did not know where to start, everything was so beautiful. I got some cute shoes(on sale) and I have curves and I'm seasoned(20W). The sales people were friendly and so helpful and I found a plus size gown did not need...Read More
Michael Smith
Michael Smith -Google user
Edited 3 years ago
Currently have some good sales going on in January 2022 Really nice store. Very clean. Easy to get around in and browse because of the organization of the merchandise on tables and racks. Really nice clothes. Very clean restrooms and the men's restroom has a...Read More
Brittany
Brittany -Google user
5 years ago
Went shopping here like 2 days before Christmas...everyone we came in contact with that worked there was very nice and helpful. Didn't have to wait in a long line and most importantly I got my Christmas present for an awesome deal, like $100 cheaper than...Read More
Mariana Vergara
Mariana Vergara -Google user
7 months ago
If you are looking for high end quality clothes,shoes,makeup etc and you don’t like overcrowded places like me because all I want is shop but relax. This is the place.
Shika Johnson
Shika Johnson -Google user
6 years ago
I got 5 pairs of boots for less than $150. If that's not a deal I don't know what is!!!! Ladies don't forget the beautiful earrings
Katherine Zyla
Katherine Zyla -Google user
a week ago
Marina in formal dress area was incredible today! Her expertise, honesty and impeccable service made shopping for a ball gown delightful and so much less stressful. Her positive attitude and willingness to help is contagious. Thank you!
courtney sauter
courtney sauter -Google user
5 months ago
Dillard's is by far the best department store in town and I am so grateful for their beautiful collections and service. In particular, I love browsing their massive women's shoe department, the kids shoes and clothing sections and the women's clothing department upstairs. Antoni Melani...Read More
Bob McFeeters
Bob McFeeters -Google user
5 months ago
I needed a new suit. I’m older and suits have changed a lot. We went to Dillards and they had a great selection and lots of suits on sale. Even better was the salesman, Matt Diamond. He is great in every way you want a...Read More
Patricia Giannini
Patricia Giannini -Google user
a month ago
I love shopping here!! Excellent selection of fragrances, excellent selection of shoes etc. please don’t close this location!
Lauren Muzzy
Lauren Muzzy -Google user
6 months ago
Wendy from the lingerie section was AMAZING. Such a sweet, considerate, amazing person. When we went, she was extremely helpful and was very well informed. Would come back just to see her again!
R Frerichs
R Frerichs -Google user
a month ago
Dillard’s department store has the very best selection of men’s clothing in Wilmington NC! A must see!
Angelina Gregori
Angelina Gregori -Google user
8 months ago
Victoria from Dior is amazing!! She does such a great job on makeup and so knowledgeable and kind! Dior is very lucky to have her! Great and fun experience! I will definitely be coming back to see her!
Adam Purzitza
Adam Purzitza -Google user
a year ago
My wife and I are first time parents and we came in looking for some information and to test out strollers. The customer service that Ms. Angela displayed was the best I’ve ever seen. She was so helpful throughout the whole process and so nice....Read More
Kristen Coleman
Kristen Coleman -Google user
8 months ago
Victoria from Dior is the best when it comes to skin care and makeup! She takes the time to learn about skin care and brands. She will elevate your knowledge regarding skincare and makeup. I highly recommend you go and see her!
Kate Telesca
Kate Telesca -Google user
a year ago
Beautiful store, wonderful attentive staff. Like stepping back in time. The way I imagine shopping was in the good old days. Worth every penny to have such a beautiful place to shop in our area!
Geneen Long
Geneen Long -Google user
6 months ago
Great shopping choices. The store was clean and associates very friendly and helpful.
Joseph Meiler
Joseph Meiler -Google user
a month ago
They put on a good fashion show for back to school clothes.
Zane Morrison
Zane Morrison -Google user
a year ago
An excellent shopping experience. I always will prefer Dillards to Belks because they have listed prices and no unnecessary hoops for getting deals. They have a wide selection that appeals to any style choice and the prices range from low to reasonable, never exceeding pricey....Read More
burl penton
burl penton -Google user
2 months ago
Quality products are good lots of sales.
Kevin Glass
Kevin Glass -Google user
a year ago
Great place to shop for Christmas and other gifts. Found my wife's favorite perfume here and it was a lot cheaper at Dillards than what I found online. Huge variety of all manner of things. Really enjoy shopping here. Very pleasant staff even during this...Read More
Brian Hurlburt
Brian Hurlburt -Google user
3 months ago
Never goes very nice friendly and very organized places
Amy Boone
Amy Boone -Google user
6 months ago
Very well stocked store. Nice merchandise.
DREL BLEU
DREL BLEU -Google user
2 years ago
Best shoe selection topped by their awesome service staff. The sales clerk that helped us was uber helpful. So attentive and knowledgeable about all the shoes and styles. …
Reid Hoff
Reid Hoff -Google user
2 years ago
The staff here was very helpful. The gentleman in the dress shirt section was very helpful with measurements and making recommendations for different shirts. They had a great selection and all sizes seemed to be available. They had a …
Carolyn Mallard
Carolyn Mallard -Google user
3 years ago
Very helpful and friendly. I had to return a Christmas gift and the salesperson helped me find what I was looking for in the shoe department and then I went to the cosmetic counter to purchase lipstick and she was also very helpful. I was...Read More
Kimberlee Hoffman
Kimberlee Hoffman -Google user
2 years ago
Very friendly store associates. There was a kids runway show going on during my visit! How cool is that?!?! Clearance racks galore! Slushies, popcorn and water was being offered to customer. Overall pleasant experience!
Jody Soules
Jody Soules -Google user
a year ago
Excellent quality collection of clothes for men women and kids. The customer service is fabulous in all departments. The stock is always clean and neat. Always!
Traveler D
Traveler D -Google user
2 years ago
Love this place! Anita at the shoe department was simply amazing, caring and friendly during my visit! She helped me to find the perfect shoes for my trip. Also Susie on the seconds floor was awesome!
R Wygal
R Wygal -Google user
3 years ago
I received great customer service at this location. The sales associate, who's name escapes me now 🤔, was so informative regarding the different hand bag styles and designers. It was my anniversary and my husband wanted to treat me to a …

Features

Service options

check icon Curbside pickup
check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Men's clothing
check icon Women's clothing

Amenities

check icon Restroom
check icon Wi-Fi

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments