Reviews (616) 288-3170 Call Direction Website Photos About
Call Direction Website Reviews

About

Device Pitstop Grand Rapids is a mobile phone repair shop in Grandville, MI.

Device Pitstop Grand Rapids Review Summary

The summary was generated by AI, based on reviews.

Device Pitstop offers reliable and efficient mobile phone repairs, with many customers praising the friendly staff and quick turnaround times. The shop is known for fair pricing and honest advice, making it a trusted choice for fixing phones and other devices. While most experiences are positive, a few customers mention occasional delays. Overall, it is highly recommended for quality repairs and good customer service.

Review Rating Chart

Google: 4.6/5

Facebook: 4.7/5

Yelp: 4.0/5

Birdeye: 4.8/5

Trustpilot: 4.5/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.2
(161 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Joshua Taylor
Joshua Taylor -Google user
Edited 3 years ago
(Update) - Jay is no longer apart of DP!! Amazing Tech Jay!! Over 20 years of experience and knowledge in the industry! Can repair just about every electronic, computers, phones, tablets, gps’s, iPads, watches, game consoles, headphones, oh yeah and even servers!! The prices offered beats every location in...Read More
John Westra
John Westra -Google user
5 years ago
Looking for a great place to purchase an immaculate, guaranteed, pre-owned Laptop, Desktop, Tablet or Smart Phone or have one that needs fast, expert diagnoses, repair or upgrade? Device PitStop is your destination! Come see
Tracey Grabowski
Tracey Grabowski -Google user
2 years ago
Laura was absolutely amazing! I had a terrible experience at a different phone repair shop in the same area. Laura was so nice & helpful. She got everything ready for me to submit a claim to my insurance. I will definitely be recommending Device Pitstop...Read More
Vicente Cuevas
Vicente Cuevas -Google user
Edited 6 years ago
Update: Another great experience at Device Pitstop. I recently purchased a HP Pavilion laptop at a big discount from new. It was worth paying extra for the Solid State Drive. My laptop is super fast now. Jake was a really good at explaining to...Read More
Brad Uhl
Brad Uhl -Google user
a year ago
Went to Device Pitstop to find a used laptop to replace mine. Plus repair a broken screen on wife's phone or pick up a newer version of the android phone. Excellent,professional service!
Ben Jackson
Ben Jackson -Google user
a year ago
I have used their services twice now, and they were quick with turnaround times and fair on pricing. I really appreciate how communicative they were. They said when they would call and did just that. I would use their services again.
Cody Poll
Cody Poll -Google user
3 years ago
I brought in my iPhone 11 pro with a cracked screen hoping for a quick repair, and I got exactly that. 15 minutes, in and out. Much cheaper than the local competitors as well. I will be recommending Device Pitstop to anyone looking for a...Read More
Michael P
Michael P -Google user
2 years ago
Excellent experience. Took my iPhone 11 in for front screen replacement. Turnaround time was 1 hour and new screen looked great. Highly recommend.
Paul Kooi J.r
Paul Kooi J.r -Google user
2 years ago
If you need your tablet fixed, come here. My mother's tablet charger stopped working and we looked everywhere to see who can fix it but no buyers. On a whim I looked up tablet repair near me on Google and found this place. They of...Read More
Levi Adrianson
Levi Adrianson -Google user
2 years ago
Laura was awesome! I've been attempting to Google/troubleshoot an iPhone file storage/transfer issue for weeks. Laura initially was met with the same issue but took the time to try using a couple softwares to access and export my inaccessible files. It took a couple hours,...Read More
Ted Hartzell
Ted Hartzell -Google user
4 years ago
This is a great place. I have taken my laptop in recently for two repairs: a new keyboard and a new battery. Each time the service was quick, cordial and professional. When I phone Device Pitstop I get through right away to a human being...Read More
Valerie Kraker
Valerie Kraker -Google user
8 years ago
Loved the service I received! Quick! 30 min and I didn't have to pay $20 to have it done under 1 hour like Genius phone repair! Smart educated front desk people. I'll be back to buy a computer, and any other essentials for my business....Read More
Stacey Grovink
Stacey Grovink -Google user
6 years ago
I got my phone screen fixed here today. Brandon was very helpful. They had the lowest price I found for my iPhone 8 screen. Very professional, friendly and knowledgeable. I found out they buy phones too. Highly recommend.
Bob Becker
Bob Becker -Google user
7 years ago
Many thanks for the outstanding service. My phone was a pixel 2 which had a very complicated repair. The staff did an outstanding job at the repair and I would highly recommend them to anyone who needs true customer service which is …
Benjamin Thaxton
Benjamin Thaxton -Google user
3 years ago
I can’t say enough great things about this business. The owner really cares about customer service. I haven’t bought a brand new phone in years because they’re way better priced to buy a gently used one from here. If my phone has any issues they...Read More
Lavon Wolff
Lavon Wolff -Google user
5 years ago
I am visiting from Chicago and 2 hours before leaving my iPhone got stuck in a update mode. We tried for about an hour to fix it but nothing worked. We decided to try Device Pit Stop in Rivertown Center, Grandville Mi and they couldn’t...Read More
Laurie Holmes
Laurie Holmes -Google user
5 years ago
Excellent customer service. They didn't have the screen protector we needed for our iPad. But we brought one to them and they put it on for us at no charge! They were friendly and professional. In my opinion, they went above and beyond. Highly...Read More
Brandon Winter
Brandon Winter -Google user
9 years ago
Laura and Trevor were AMAZING today!!!!! After going to 3 other competitors for an iPhone screen, I finally found Device Pitstop and they were awesome from the start. I took in some old computers and cell phones I had laying around the …
michael edema
michael edema -Google user
8 years ago
I broke my I phone 6 plus screen on a Friday night! I called genius phone repair and they said bring I in and try could fix it so I brought it there and it was gonna cost $160 and it was gonna take five...Read More
Candice McKenzie
Candice McKenzie -Google user
8 years ago
Device Pitstop was an excellent resource to get my phone fixed. The customer service was outstanding. The employees knew their craft very well. I would highly recommend this shop to anyone.

Features

From the business

check icon Identifies as women-owned

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Other

check icon Identifies as women-owned