Awful experience. If I had relied on the employees of the store, I would have never gotten my textbook and would have failed my class. My textbook wasn't in stock, so they took my information and promised to call me when the order arrives. Several...
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Awful experience. If I had relied on the employees of the store, I would have never gotten my textbook and would have failed my class. My textbook wasn't in stock, so they took my information and promised to call me when the order arrives. Several days had passed. And I still had not heard from them so I called myself. After searching and trying to figure out who I was and which book I needed, they announced that they had sold all of the ones that had just arrived. The manager apologized and promised to order a book for me again. He said he would call. Several days later still no call, so I call back again. He told me he was working on it and would call me back in few hours. Next day comes and still no call. I call them again and ask for the manager. This time he tells me he has not forgotten about me and that he will call me back in 1 hour. Did I mention that this was a book for a summer flex term class, which, at this point, had already started? This is when I realized that I have to order the book myself directly from the publisher and I am very happy I did, because I never heard back from them. I will never come back to this store.